Auction Today

Faced a few minor challenges setting up my first auction. Overall, the set-up was very user friendly however I needed assistance with setting up a dedicated space. Sam was super helpful (and HUMAN!) and did not make me feel tech-challenged or inadequate. It was a good experience. Plan to upgrade my plan once I get my auctions off and running!

I am running my first auction and though it's been a little cumbersome to figure out where all the controls are located in the app, I had a couple specific needs to hide bidders' personal info when bidding, gave up and started a chat. Sam helped me immediately and easily fixed my issues. I really appreciate having someone to assist so conveniently.

«Mack mi ha aiutato a inserire e salvare la traduzione italiana dei testi delle aste dopo un errore di salvataggio. È stato disponibile e paziente, e ora i testi dell’asta che ho verificato sono in italiano. Grazie per il supporto!»

Support is very fast & friendly!

Mack was a great help and got my auction up and running in a few minutes,

Extremely helpful and pleasant to work with! Thank you, Tansy! I didn't know where to start at first and I have a lot more confidence with this support!

Good app that was easy to integrate with my shop. The customer support was genuinely helpful; I got a quick answer from a real person when I had a question.

It can be be tricky to get started but DO make sure you check out their brilliant customer support chat. Tansy was such a help and she was able to sort everything out for me, quickly and painlessly and did all of that despite me being on the free version of the app. Would definitley consider upgrading after this very positive experience.

Was getting set up for first time and Sam patiently walked me through setup and getting all my questions answered.

A very successful app; the technical support was extremely helpful with the initial setup and launching the auctions. 5+