Rezensionen (194)
Anpassen
-
Nach Bewertung
I used this app in a few minutes after loading it. Worked really well! had a ton of new business from the first few hours of using it. Highly recommend.
Developer was very helpful in getting a fairly complex discount tier set up. Highly recommended - just reach out to the developer if you are having setup problems. Complex tiers are a little confusing.
I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.
This app does exactly what it says it will without taking our time to futz with the theme itself, which is great! Automatically applying the coupon works well, but we have had some complaints about the fact that the coupon isn't visible until checkout - having the option of displaying a top bar with a "Coupon applied" message would be phenomenal.
I installed the app on Nov 21 and after trying to set it up and even messaging the support team, I was told what I wanted to do was not possible. Uninstalled it on Nov 24 - with 3-day-free-trial period, and to my big surprise, got charged for it on my Shopify bill this morning. I just emailed support - I hope they reimburse me. This is an extra charge I was not planning in this Covid/Christmas time when every cent is important.
Hi Catherine, sorry about that. Indeed, our app makes a charge 72 hours (3 days) after the app is installed, once the free trial starts (when you select a plan and approve the charge). From what I see, you've installed and have approved the charge on November 18th and have uninstalled on 24th (https://gyazo.com/7df67181c9a8e44ce4e118675d50f16c)
The only way for me to process a refund is if the app is still installed. Otherwise Shopify doesn't allow me to do so. As I can see, the app is uninstalled now. You can either re-install the app and I process the refund or contact Shopify Billing to open a refund request.
Si vous voulez, je peux faire les démarches pour vous auprès de Shopify pour que vous vous fassiez rembourser. J'apprécierais en retour que vous supprimiez votre avis sur cette page.
Merci et désolé, encore une fois.
- Derek
Thank you for the 5-star rating! ⭐ We really appreciate your support and are glad to hear you’re enjoying ADU. If you ever need any help or have ideas for improvement, we’re always here for you!
Thank you for the 5-star review Unipak UK and team!
Thank you for the 5-star review Desert Bronze Self Tanning and team!
Thank you for the 5-star review Banana Home and team!
Hi there Protein Nation and team!
Thank you for your feedback! We’d love to know how we can make your experience even better. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help!
We look forward to hearing from you soon!
