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TikTok pixel is not working correctly. The number of purchases is actually several times less than what is displayed through the pixel installed using this application.
The support chat is simply terrible, just spam of automated responses without human support.
I do not recommend.
Dear Alex,
Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating it must be when things don't work as expected.
Our team has been eager to assist you and had reached out to help investigate the TikTok Pixel issue. However, we haven’t received a response from you yet. We would still be very happy to work closely with you to identify and resolve any discrepancies in the data.
We’ve also noticed that the app is still installed and active on your store, which gives us hope that we can still support you in getting everything running smoothly.
If you're open to it, please reach out to us directly via live chat or , and we’ll ensure your issue is handled by a real team member promptly.
We sincerely hope you’ll reconsider your review after giving us a chance to assist. Your satisfaction means a great deal to us.
Warm regards,
Landry
I run several Shopify stores that use Buy Buttons on non-Shopify websites. After trying several Shopify Pixel apps, I settled on Avantify as they have great support and appear to have the most accurate Pixel data
Thank you so much for your kind words! We're thrilled to hear that you found our app and support helpful, especially when managing your Shopify stores. If you ever need further assistance, please don’t hesitate to contact our live chat support. We're here to help!
Best regards,
Selena
THE BEST PIXEL APP. Before Avantify I tried 3 similar apps, all of them offered good support, and all of them had positive comments, but none of them worked fine on my website. Finally, I found Avantify, installation and setup were very easy. The support team contacted me just in case, but it was not necessary, everything has been working fine since the first moment.
For the first time in a long time, my pixel is getting full information which is helping to optimize my advertising campaigns and budget, and improving sales. Thanks a lot Avantify Team!!!
Thank you so much for your fantastic review! We're thrilled to hear that Avantify has made such a positive impact on your advertising efforts and sales. It’s great to know that the installation was smooth and the app is working flawlessly for you. We're here if you ever need any assistance or have questions. Thanks again for choosing Avantify!
Best,
Selena
Very great support.
They integrated with my COD FORM app very quickly after I was confused why some sales were not sent to Facebook.
They took the time to understand how EASY SELL COD FORM app works and they made sure all my sales will get sent to Facebook.
All orders coming from EASY SELL COD FORM are now being sent and I couldn't ask for more.
They go out of their way to help you out when you have any problems and they even helped me send some OLD sales data to my Facebook pixel which I appreciated a lot.
If they don't support your COD app contact them and they will surely integrate it to make sure all your sales from any app will get sent to Facebook or whatever traffic source you use.
I am a very happy customer to be honest with you and I highly recommend you use this PIXEL app especially if you are using COD form apps.
Thank you so much for your detailed review and the strong recommendation! We're thrilled to hear about your positive experience with our support team and how they were able to effectively integrate with your EASY SELL COD FORM app. It's wonderful to know that all your orders are now being sent to Facebook as expected and that our team could assist with your specific needs, including the transfer of old sales data.
We're here to help, so if you encounter any more issues or have further questions, don't hesitate to reach out.
Best regards,
Daisy
daviddddd *****
The customer service response speed is good and very patient. The tracking effect is still being observed.
Thank you for your feedback! We’re so glad to hear that you’re satisfied with our customer service and response time. We truly appreciate your patience, and we’ll continue to work hard to improve the tracking effect. If you have any further questions or need assistance, don’t hesitate to reach out!
Best regards!
Lucy | Avantify team
Thank you very much for your help, it helped me solve a big problem
Hi there,
Thank you so much for your kind words! I'm really glad to hear that the app helped you solve a big problem. If you ever need any further assistance, feel free to contact us anytime!
Wishing you all the best!
Lucy | Avantify team
Let me try it for some time
Thank you for your review! Take all the time you need to try it out, and if you have any questions or need support, don't hesitate to contact us.
Warm regards,
Daisy
非常好用，客服回复的速度也很快，很推荐
非常感谢您对我们服务的积极评价，当您有需要时，我们将尽力为您提供帮助。
祝你今天过得愉快
Landry helped me very quickly and efficiently. Thank you very much for your excellent assistance!
