Awairly: AI‑native helpdesk
- Pricing
-
Free plan available. Usage charges apply.
- Rating
- 5.0 (2)
- Developer
- Thomas Fromherz
Featured images gallery
Awairly - the AI that doesn't just reply but takes real actions across your entire shop ecosystem.
Awairly helps Shopify merchants handle repetitive customer emails without leaving their existing inbox workflow. It reads incoming support messages, pulls in Shopify order and customer context plus shipping updates, and drafts replies for common requests such as order status, address changes, and invoice questions. When a response needs review, Awairly sends it to an approval queue so you decide what gets sent.
- Automatically drafts replies with Shopify order and customer context.
- Takes real actions just like you would - replacemnet shippings, refunds, voucher
- Connects to your existing mailbox and integrates with the services you use
Languages
English and German
Works with
- DHL
- Gmail
- IMAP
- Zoho
Categories
Channels
Estimate your monthly charges
Rounded up to the nearest dollar
Handled cases
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 handled cases per 30-day cycle
- Upgrade at 50 cases; no overage
- Awairly-assisted cases count once/cycle
Starter
$49 / month
Plus usage charges
Features
- 200 handled cases per 30-day cycle
- $0.60 per extra handled case
- Awairly-assisted cases count once/cycle
Monthly usage tier
Cost per unit
First 200 Handled cases
Free
201+ Handled cases
$0.60
Growth
$99 / month
Plus usage charges
Features
- 450 handled cases per 30-day cycle
- $0.40 per extra handled case
- Awairly-assisted cases count once/cycle
Monthly usage tier
Cost per unit
First 450 Handled cases
Free
451+ Handled cases
$0.40
Pro
$229 / month
Features
- 1,500 handled cases per 30-day cycle
- Above 1,500: contact us for custom plan
- Awairly-assisted cases count once/cycle
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
Wir nutzen Awairly jetzt seit etwa vier Monaten und sind wirklich sehr zufrieden damit. Im Kundenservice erleichtert es uns die tägliche Arbeit enorm. Wir können Anfragen schneller bearbeiten, behalten den Überblick und sparen dadurch viel Zeit.
Besonders positiv finden wir die Zusammenarbeit mit Thomas. Wünsche, Verbesserungsvorschläge und neue Features werden schnell aufgegriffen und umgesetzt.
Insgesamt sind wir mit Awairly rundum zufrieden und können das Tool nur weiterempfehlen!
We've been using Awairly for several months now and love it. Setup took just a few minutes and the app has made our customer support much easier. Our team works super fast and efficiently with it, and it has become an essential part of our customer support workflow. Highly recommended!
Support
App support provided by Thomas Fromherz.
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