AYD Returns & Exchanges

AYD Returns & Exchanges

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Ali Your Dev

Featured images gallery

Returns portal: exchange, store credit or keep it for 20% off
  • Keep it for a discount, with codes used and sales brought back
  • Automation rules that approve, hold or refund returns for you
  • A ready-made returns portal page in a store's own theme
  • Returns portal: exchange, store credit or keep it for 20% off
  • Keep it for a discount, with codes used and sales brought back
  • Automation rules that approve, hold or refund returns for you
  • A ready-made returns portal page in a store's own theme
  • Gift return lookup by postcode and the gift card email
  • Return window and final sale settings, with return-by dates
  • Dashboard with bulk approval and tags, plus Insights
  • Exchange, store credit or keep it for a discount, on a phone
  • Ready-made automation templates, on a phone
  • Ready-made returns portal page, on a phone
  • Gift return lookup and gift card choice, on a phone
  • Royal Mail QR code, return window, serial returners, on a phone

Turn refunds into exchanges, store credit and keep-it discounts, while automations handle the rest.

AYD Returns & Exchanges gives your store a self-serve returns portal in 6 languages, for signed-in, guest and gift customers. Customers swap for another size or product, take store credit with a bonus, keep low-value items for a discount code, or get a refund, and gift recipients get a gift card. Automation rules approve, hold or refund returns for you. Set return windows and fees, Royal Mail labels are automatic, an API feeds your ERP, and it works with Sidekick.

AYD Returns & Exchanges gives your store a self-serve returns portal in 6 languages, for signed-in, guest and gift customers. Customers swap for another size or product, take store credit with a bonus, keep low-value items for a discount code, or get a refund, and gift recipients get a gift card. Automation rules approve, hold or refund returns for you. Set return windows and fees, Royal Mail labels are automatic, an API feeds your ERP, and it works with Sidekick. more
  • Exchanges, store credit with a bonus, or keep it for a discount code
  • Automation rules that approve, decline, hold or refund returns for you.
  • Ask Sidekick about your returns, then open the ones to approve in one click.
  • Returns portal for signed-in, guest and gift customers, in 6 languages.
  • Royal Mail labels emailed on approval, and an API and webhooks for your ERP.

Languages

English

Works with

  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Gorgias
  • Klaviyo
  • Royal Mail Click & Drop
  • Sidekick
  • Zendesk

Categories

Return options

Return management

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Up to 10 returns per month
  • Self-serve returns portal in 6 languages
  • Ready-made returns portal page
  • Guest and customer account returns
  • Your own return reasons and RMA codes
  • Return windows and final sale items
  • Approve and decline from one dashboard
  • Return items button in customer accounts

Starter

$35 / month

Features

  • Up to 100 returns per month
  • Everything in Free
  • Royal Mail labels and QR codes
  • Customer photos on returns
  • Refund and restock in the app
  • Return shipping and restocking fees
  • Scheduled reports and CSV exports
  • Returns page in your brand colours

7-day free trial

Growth

$89 / month

Features

  • Up to 300 returns per month
  • Everything in Starter
  • Exchanges and replacements
  • Store credit, or keep it for a discount
  • Unlimited automations and daily rules
  • Automatic refunds, or let them keep it
  • Insights and revenue retention
  • Gift returns and serial returner checks

7-day free trial

Scale

$200 / month

Features

  • Up to 1,000 returns per month
  • Everything in Growth
  • Shopify Sidekick and Flow triggers
  • Staff roles and permissions
  • Returns to multiple warehouses
  • Returns API and webhooks for your ERP
  • Custom report columns and data exports
  • Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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All reviews
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Support

App support provided by Ali Your Dev.

Resources

Developer

Ali Your Dev

Nelson, ENG, GB

Launched

September 15, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, custom data

  • Edit customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history, returns

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions

  • View custom data

    Metaobjects, metaobject definitions

  • View other data

    Locations

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