BSS B2B Wholesale Pricing
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I recently used B2B/Wholesale Solution app and was blown away by the exceptional customer service I received. Not only did the app work seamlessly, but the customer service team jumped on a call with me and walked me through the entire process of configuring and integrating the app with my Shopify store. Their willingness to go above and beyond was truly impressive and greatly appreciated. I highly recommend this app to anyone looking for a user-friendly solution and outstanding customer service!
Thank you so much for your 5-star rating and your kind words! We are humbled and grateful that our customer service team was able to provide such an exceptional experience during your setup and integration process. We're glad that you're enjoying our user-friendly solution and are thankful for your recommendation of B2B/Wholesale Solution.
We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.
The technical team was a great help troubleshooting setup and functionality of this app. Lots of great features make this the go-to app for all kinds of B2B needs. You can control site access with required wholesale registration, create custom pricing and quantity breaks and set other pricing rules. You can even set limited access to products and set special pricing for particular customers. Jonas and Pham Le Minh Tri were great to work with, responsive, and got the job done! Thanks, B2B/Wholesale Solutions Team!
This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.
Perfect b2b solution! We migrated from Wordpress to Shopify and this app helped us rebuild our b2b goals on our new website perfectly. Everything is possible and the customer support is outstanding.
Also, I needed some extra customization and there are always very quick to reply and to install these extra requirements without any problem.
I think if only some of their different apps 'b2b/wholesale solution', 'b2b login, lock & hide price' & 'b2b portals/net terms' would be in 1 app, that would be even more convenient!
Thank you Bui Thanh Phong, Le Trung Dong, Nguyen Van Duc (technical guys) and Jonas (support agent)! Would definitely recommend!
Thank you for the 5-star rating! We are thrilled to hear that our app was a perfect fit for you while migrating from Wordpress to Shopify and helped you achieve your B2B goals! We appreciate you highlighting the flexibility of our solution and our great customer support. We could not be more pleased with your positive feedback! Thank you Bui Thanh Phong, Le Trung Dong, Nguyen Van Duc (technical guys) and Jonas (support agent) for your help!
This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The attention is amazing. All the guys are willing to help (speacially thank you to Stephanie Ha), they do it fast and so well executed. The app is so complete. It has features no other wholesale app has like the use of discount codes aside from the assignation of prices; the auto tag is also other feature that very few apps have. DISCOUNT CODE, they developed this feature to be able to use discount codes (*VERY IMPORTANT FEATURE) so 2 types of discounts can be used at the same time. Shopify does not allow more than 1 discount to be used at Checkout. You can add the field to put the discount code (DC) in the Cart, it cannot be added in the checkout only in the cart. You must install this feature first for it to work, we haven’t found another app that has this feature.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The B2B Wholesale app from BSS Commerce is the only app which matches all our requirements, no other app allows creating rather complex custom pricing rules for certain customer groups. The support team is awesome! Our contact Emma answered very quickly and always on point. Their technician Minh Tri provided technical assistance in setting up the app and solving a couple of very specific problems in record-breaking time, extremely professionally! We use a custom theme in our shop and he even went the extra mile to adjust the app's styling to match the existing theme. All in all they provided the best support we ever experienced, the communication worked really well. The B2B Wholesale app has a very clean interface and offers a plethora of settings. The killer feature are the custom pricing rules which allow the exclusion of specific customer groups; we did not find any app which comes even close. This app is definitely >THE< one and only B2B app you need. If there are any problems, do not hesitate to contact them - you won't be disappointed!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Miglior app che potessi trovare su Shopify, prezzo molto contenuto per tutte le funzionalità che offre. Innanzitutto ho potuto applicare tutte le norme riguardo la normativa fiscale europea(completa di deduzioni e IVA per ogni paese) e secondo utilizzare molte altre funzionalità come gli sconti quantità. Quest'app da sola offre veramente tanti servizi, ciò che cerchi sicuramente è qui. Inoltre durante tutto il processo di configurazione durato 2giorni (non poco) sono stato seguito dal supporto che ha fatto loro la maggior parte del lavoro secondo le mie richieste. Ringrazio Jonas, Nguyen Minh Dang e Pham Le Minh Tri che non mi han fatto cadere una goccia di sudore. Per me fino ad oggi esperienza fantastica :)
ENGLISH VERSION:
Best app I could find on Shopify, very low price for all the features it offers. First of all I was able to apply all the rules regarding European tax legislation and second use many other features such as quantity discounts. This app alone offers so many services, what you are looking for is definitely here. Also during the whole setup process lasted 2days (not a little) I was followed by the support that did most of the work according to my requests. I thank Jonas, Nguyen Minh Dang and Pham Le Minh Tri who have not made me drop a drop of sweat. For me to date fantastic experience :)
Ci auguriamo che continuerai a supportare la nostra app a lungo termine.
Non dimenticare di contattare il team all'indirizzo sales@bsscommerce.com ogni volta che ne hai bisogno.
Saluti!
We use it to help with B2B set-up and it works. the support team is great. Emma answer all question & handle our demand very quickly. very supportive & pro-active.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!