BSS B2B Wholesale Pricing

Outstanding Customer Support, Even With Complex Technical Issues!

We've been using BSS Commerce B2B for nearly a year, and I can't say enough good things about their support team. They have consistently been incredibly helpful, responsive, and dedicated to assisting us whenever we need them.

Running a Shopify store with both retail and wholesale customers can present some unique challenges. We've encountered everything from basic configuration questions to complex technical issues involving wholesale pricing, customer registration, third-party applications, and integrations.

What really sets BSS Commerce apart is their willingness to tackle even the most complicated problems. Their support team doesn't simply provide generic responses or leave you to figure things out yourself. They take the time to investigate, coordinate with their development team, and work toward solutions. Even when an issue requires extensive troubleshooting, they remain professional, communicative, and committed to helping.

Their response times are consistently impressive, and it's reassuring to know that when something goes wrong, we have a knowledgeable team willing to help.

A special thank you to Lux, Johnny, Maya, and the entire BSS Commerce team for their continued support and dedication.

Great software is important, but exceptional customer support is what truly makes a company stand out. BSS Commerce has consistently demonstrated that commitment, and I highly recommend them to other Shopify merchants.

We’re really happy with BSS B2B Solution. It’s been reliable for our wholesale setup, and the support team has been great: quick to respond, helpful, and easy to work with. Special thanks to Ken for the support along the way. I’d recommend it to any Shopify store selling to B2B customers.

BSS Solution has helped us adapt our registration form to the needs of our corporate customers. The app offers useful customization options, and the support team has been responsive and willing to help with our requests. A good solution for managing B2B registrations.

The app handles multi-tier wholesale and custom pricing setups seamlessly. On top of that, the BSS team is exceptionally competent, responsive, and quick to address questions during onboarding. Highly recommended for any business looking for a reliable, flexible B2B solution on Shopify.

I can only recommend BSS B2B as the app offers everything we need for out B2B set up. When we came across functionality that was not available, their dev team was happy to develop this extra feature for us. Their support team has always been very helpful. I would definitely recommend this app.

Excellent app and outstanding customer support!​
The app meets almost all of our needs and offers great flexibility and functionality. What impressed us the most is the incredibly fast response time from the support team. They are always helpful, professional, and quick to resolve any questions or issues we encounter.​
Special thanks to Lux for the exceptional support, quick responses, and dedication to helping us find the best solutions. We truly appreciate all the assistance!​
Highly recommended to any Shopify merchant!

We’re setting up B2B pricing for our store, and BSS helped resolve an issue with discounts not appearing in our theme. Ivy kept us informed, and the technical team got the pricing working correctly.

Our customers can now see the original and discounted prices, and the discount carries through to checkout. The team also confirmed that our percentage discounts will automatically follow changes to regular product prices, which is essential for us. Thank you for your help!

We use BSS B2B Solution for our wholesale customers, and it covers everything we need: an approval process for B2B customers, wholesale pricing, and volume discounts. This time I set up an extra discount for B2B customers who buy 3 or more of the same product, and it works exactly as intended. Audrey from the support team explained everything very clearly and carefully, and she always replied quickly, so I feel confident using this app. Highly recommended for anyone selling B2B on Shopify!

I’ve had a fantastic experience using BSS B2B Solution for my Shopify store. The app itself is powerful and highly customizable, but what truly sets them apart is their incredible support team.

Huge thanks to Kyle, Hannah, and Audrey for their swift, efficient, and super friendly assistance! They helped us configure the theme code and set up the volume pricing display perfectly in no time.

Highly recommended for any merchant looking for a reliable B2B suite and top-notch customer support! 5 stars!

This app has been a valuable solution for managing specialised pricing across different customer groups. Whenever we've encountered an issue or had a question, the BSS team has been incredibly responsive, knowledgeable and quick to help. Their willingness to troubleshoot and work through challenges with us has made implementation and ongoing management much smoother. We've greatly appreciated their support and professionalism, and would happily recommend the app to businesses looking for flexible pricing functionality backed by great customer service.