BSS B2B Wholesale Pricing

BSS B2B Wholesale Pricing

Recenze (1 194)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
18. leden 2023

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works.
The best part of the app though:
As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Folk Kombucha
Dánsko
Doba používání aplikace: 2 měsíci
Vývojář BSS B2B Solutions odpověděl 3. únor 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2. srpen 2022

B2B Wholesale Solution has been an affordable and easy solution for us to offer exactly what we needed for our wholesale customers. It has a great range of features. None of the features have been complicated to install just a little lengthy if you do do not want to go out to the top package in terms of customer pricing but understand the app structure and think it is good value for the features.
Customer service has been fantastic. Quick, polite and efficient and have fixed all the issues we have had with install very efficiently. Shout out to Jonas and the tech team Hoa Xuan Duong & Nguyen Dinh Khanh who have helped us with several problems.
Would Recommend the app for any small company looking to open B2B up on their Shopify page.

Locomocean
Dánsko
Doba používání aplikace: 3 měsíci
19. srpen 2022

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

Oskar's Wooden Ark
Austrálie
Doba používání aplikace: 3 měsíci
27. březen 2023

First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well.
And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!

Legend Stuff
Francie
Doba používání aplikace: 7 měsíci
Vývojář BSS B2B Solutions odpověděl 29. březen 2023

Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.

Datum úprav: 10. březen 2022

It's not the perfect solution, because you have to assign coupon codes for the wholesale customers through the app. Your wholesale customers can't use "normal" Shopify coupon codes while using this app, which most rewards programs incompatible. (Because most rewards programs create coupon codes when someone redeems their points, but these codes are regular Shopify codes that wholesale customers can't use.) After a lot of experimenting with many apps, we have found a reward program that will work alongside this app - a reward program that uses gift cards instead of coupon codes. It's not the ideal solution for us, but we have adjust and it works fine now. The support always gets back to you within a day and is very helpful, and the app has a lot of features. Overall I'm very happy with it.

Kavella
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BSS B2B Solutions odpověděl 24. srpen 2021

Thank you for your kind words and hope you enjoy our app so far.

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Regards,

Stephanie and BSS Commerce team.

22. květen 2023

We decided to use the B2B/Wholesale Solution App for our Shopify store to meet our client's specific requirements. Our client needed the ability to sell to B2B customers with different pricing and exclude VAT charges for them. This app fulfilled all the necessary criteria our client was seeking. Additionally, for the registration form, our client wanted B2B users to provide a valid EU VAT number along with other mandatory fields.

Thanks to this app, we were able to effectively utilize the same Shopify store for both B2C and B2B customers. However, we did encounter some issues during the setup process, which led us to reach out to the app's support team. We were pleasantly surprised by their exceptional responsiveness and prompt assistance. The support provided by this app's team was truly fantastic.

Valera
Švýcarsko
Doba používání aplikace: 4 měsíci
Vývojář BSS B2B Solutions odpověděl 22. květen 2023

Thank you so much for leaving a 5 star rating for our B2B/Wholesale Solution App and for writing such a wonderful review.

We feel honored that the app was able to successfully meet all of your clients' requirements and that you were pleased with the prompt assistance provided by our support team. We really appreciate your kind words and feedback.

14. březen 2023

I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.

The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.

I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.

Farm Hounds - Wholesale
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS B2B Solutions odpověděl 15. březen 2023

Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.

8. červen 2023

Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store.

With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.

ENDA
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS B2B Solutions odpověděl 15. červen 2023

Thank you so much for your kind review and for giving us a 5-star rating!

We are so happy to hear that our product has been a great alternative to your wholesale process and has streamlined things into one store. We're glad to hear that our team worked hard to provide you with exactly what you were looking for in a short period of time. We are grateful that you have found our services invaluable and acknowledge that they are not cheap for a small shop.

We appreciate your kind words and thank you for such a positive review.

Datum úprav: 13. duben 2022

Thanks to the tech guy Nguyen Minh Dang and the support agent Jonas for the great support in configuring and solving some problems quickly. The technical guy is very helpful and support manner was awesome. Jonas has helped to clarify the VAT concerns. VAT Display function and Custom Pricing for b2b customers really help. Overall, great app and support, keep it up! Grazie al tecnico Nguyen Minh Dang e all'agente di supporto Jonas per l'ottimo supporto nella configurazione e nella risoluzione rapida di alcuni problemi. Il ragazzo tecnico è molto disponibile e il modo di supporto è stato fantastico. Jonas ha contribuito a chiarire le preoccupazioni relative all'IVA. La funzione di visualizzazione dell'IVA e il prezzo personalizzato per i clienti b2b aiutano davvero. Nel complesso, ottima app e supporto, continua così!

Fermento24
Itálie
Doba používání aplikace: 29 dny
Vývojář BSS B2B Solutions odpověděl 13. duben 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19. duben 2023

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.

That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Top Guy Shoes
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BSS B2B Solutions odpověděl 25. duben 2023

Thank you so much for your 5-star rating! We're so glad you love how the app has lots of functionality in one place and that you appreciate the custom pricing feature and auto customer tagging features. On behalf of our team, we thank you for your support and for the continued trust you have shown in us.