BSS B2B Wholesale Pricing
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This app is the real deal. Everything you could ever want in a b2b app. You can give unlimited specific pricing to collections and to specific people. I had issues with it working with another discount app I had installed, and Ines helped me immediately and fixed the problem. HIGHLY RECOMMEND!
We had a fairly specific requirement for handling EU VAT validation on our Shopify store, and Ines went above and beyond to help us achieve exactly the workflow we wanted.
She was patient, responsive, and kept us updated throughout the entire process. When the initial setup wasn't fully compatible with our theme, she involved the development team, coordinated the investigation, and made sure the issue was resolved.
Thanks to her support, we now have a seamless setup where all customers can enter a VAT ID, valid VAT numbers are automatically validated, and VAT is only removed when the validation is successful—exactly as we needed.
Thank you, Ines, for your excellent support and dedication. It was a pleasure working with you!
Thank you for taking the time to share such a thoughtful review!
We're so glad we could help you achieve the exact VAT validation workflow you were looking for. Every store has its own unique requirements, and it was our pleasure to work through the details with you to find the right solution.
We'll be sure to pass your kind words on to Ines and the development team. They’ll be delighted to know their efforts made a real difference.
Thank you again for your trust and for working so closely with us throughout the process. We're always here if you need anything in the future!
Thanks, Lena and the team, for the great support in fixing our pricing and tax exemption issues. Everything is working smoothly now！
Very happy with the app and especially the customer support. The team responds quickly, is very helpful, and made the necessary custom adjustments in no time. Great service! Highly recommended!
I received a dedicated support agent within less than 24 hours and all my problems were explained and solved as well within that short time frame. I can only recommend working with this company!
great app, works well, friendly support and fast at replying to your needs for whatever specific help you need for your store
The App has too many flexible features
And the support is too cooperative
Thanks to Ines
The customer support is responsive and knowledgable on the app, especially Audrey from the team. Would recommend this app for store that needs support for B2B workflow
Amazing support . They are always there to help you if you have problem
I got help straigh away when I contacted the support and someone called Lux was able to solve our issue within 10min. :)
