BSS B2B Großhandelspreise

Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.

Support is Great - we needed to reach out to the support team to resolve some issues. However, their support team was prompt and did resolve all of our issues - I was impressed with their commitment to make sure the product work.

Shoutout to Louis from CS for dedicated efforts to resolve our issues 10/10. A special thanks to dev team and developer South D - Their skills, problem solving and dedication is greatly appreciated; looking at the code, Shopify sure doesn't make it easy, and creative solutions are needed.

If you need something changed or fixed with BSS B2B, absolutely reach out to their Support team; Notably if you find prices taking a long time to load - their support team can assist with this.

Die app funktioniert nur schlecht und nur auf einigen themes. Die Hilfe ist gleich null. Man muss Tagelang auf eine Antwort warten. Nicht zu empfehlen

I started using the BSS B2B Solution app because I needed a reliable way to manage multi-tier pricing and wholesale orders in Shopify, something the native discounts couldn’t handle. My favorite features are custom pricing, customer segmentation, and POS Pro integration, which have saved me hours of manual work and kept my retail and wholesale pricing consistent across channels.

Special thanks to Jonas, who was very helpful during setup and support. If you’re running a wholesale or B2B business on Shopify, this app is a must-have.

Making some progress in creating our wholesale site. I recommend using this to start learn how to create your wholesale business. This app provides many tools and you get support from the developers.

The app allowed us to easily activate B2B sales, enabling specific pricing for each product variant. The support team is efficient and always available to help you achieve your goals.

Excellent customer service and constantly improving.

Provides some features for discounts and price lists that are missing from the lower tiers of Shopify, which saves us from having to buy the whole package for just a few features.

Jonas and Selina have been very helpful for technical information and installation.

A great cost effective way to do B2B without having a massive budget; these guys have been great in helping with the installation, any bug fixes and all my questions from someone who doesn't understand all the tech jargon at all. They have been quick to reply and quick to fix all the issues I had, sometimes even on the weekends!
Highly recommended

Un’unica app per tutto il B2B
BSS B2B & Wholesale Solution ci ha permesso di gestire in modo semplice e scalabile listini riservati, sconti per quantità e regole di visibilità dedicate ai clienti business. L’impostazione tramite tag e segmenti è intuitiva e non richiede sviluppo custom: in pochi passaggi abbiamo creato profili diversi (rivenditori, distributori, partner) con prezzi e condizioni su misura.

Unfortunately, we have to revise our review after using the app for about seven months. The app keeps making errors when displaying prices. Additionally, handling VAT is a problem, since there are many different VAT rates across Europe, which has repeatedly caused issues with calculating the net price. We had to submit so many support tickets—far too many—that we ultimately uninstalled the app today, since support was unable to provide a definitive solution. It’s of no use to us if the app has a lot of features but the most essential ones don’t work properly. Our earlier positive review was written during the testing phase, which involved only customers in Germany; once we went live, the issues with European merchants began to surface. For the price, we expected more.
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This app was recommended to us, and I have to say, we have not been disappointed.

The app can do everything you need for B2B customers and is well structured. It's great that this app is regularly updated with new features.

I would like to mention Jonas, who helped us quickly and comprehensively with the setup.
Many thanks to Jonas and the whole team for your support.