BSS B2B Wholesale Pricing
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BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is.
The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The wholesale registration form feature of this app is exactly what our company needed as we are strictly B2B. Pairing this app with the BSS Lock Passcode Pricing app works perfectly. BSS has been a huge help with resolve a couple of small snags and Emma has been super responsive and extremely helpful. We're looking forward to using more of the features of the app once our website is live. Highly recommend for any companies who sell B2B or offer wholesale options and do not want to upgrade to the Shopify Plus plan. Ask for Emma, she's fantastic!
I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.
Thank you for the 5-star rating!
We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.
Feel free to reach out to us anytime.
I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.
We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.
Response was amazingly fast!!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business.
Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.
This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business.
Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.
I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.
One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.
I highly recommend B2B Solution for their excellent customer service.
I would like to share a very positive experience with your B2B application.
I would like to specifically highlight Hill, who provided us with an excellent level of service. Hill demonstrated great availability, professionalism, and a deep understanding of the system. Together with Huang Van Luan, who connected with us directly via UltraViewer, they were able to resolve the issue accurately, thoroughly, and efficiently.
The team’s commitment, high service level, and personal approach are clearly felt and give us confidence in our day-to-day work with the application.
Thank you to the entire team for your effort and dedication.
Really good app, but not the cheapest, if you need all the features which we decided we needed. Jolie was brilliant at helping me with getting the sections implemented to the store and very attentive with any issues and queries I had. I would highly recommend this app is you are looking for a solution which needs high level pricing per user.
We have been working with Jolie and Raymond from the BSS team; they have been amazing! Even though there is a time delay every question, comment, or small issue we have had they or the team has been able to take care of it. The reason Novatto, Inc. chose B2B was that we wanted to let our potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7. B2B offered a great solution. Since then they have continued helping out with issues that crop up like theme updates that disrupt coding or 3rd party Apps that interfere with B2B's coding.