BSS B2B Wholesale Pricing
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Tom did an excellent job understanding our packaging situation and modified our B2B Wholesale Pricing App so we could charge appropriately for different levels of packaging. Tech support is in Vietnam, which means that you have to iterate once a day, but Tom was diligent in addressing product support needs. We iterated several times to get the checkout workflow experience I was looking for. Thanks for the great support.
Thank you very much for the 5-star rating and for your kind words about our service.
We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.
I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This app was very easy to use for the purpose of having our customers fill out a wholesale registration form in order to create an account to shop. For the things we weren't able to figure out, the support team did a great job of assisting us and fixing all issues with minimal hassle on our end. Jonas N was extremely easy and pleasant to work with, and Nguyen Quoc Cuong worked behind the scenes to finish the technical work efficiently and exactly how we wanted. This made us feel really confident about using this app because we knew that we could depend on the support and technical teams
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Ines did an amazing job answering our key questions and guiding us through a step-by-step process with accuracy and professionalism. We are looking forward to integrating and building our storefront with the BSS B2B solution and lock.
Thank you for your wonderful feedback! We're so happy to hear that Ines was able to guide you through the process and answer your questions clearly.
We're excited to be part of your B2B journey and can't wait to see your storefront come to life. If you need anything during the setup, we're always here to help ♥️
great support from Ines, they actually replied to my queries in under 12 hours - thank you so much
Ines was super helpful and fixed my issue on my registration form in minutes. Thank you
It was great connecting with Lena for setting up the application and helping us understand the app.
Great support overall! The team was very helpful and responsive, especially Ruby, who provided excellent assistance throughout the process. They also handled our B2B requests quickly and efficiently.
Il est nécessaire de prendre un certain temps pour se familiariser avec son utilisation, toutefois l’équipe support se tient pleinement disponible pour vous accompagner.
Je tiens à adresser mes remerciements particuliers à Jeff et Ruby, ainsi qu’à l’ensemble de l’équipe technique pour leur engagement et leur efficacité.
Very good solution and efficient support. We had very specific demand for our B2B business.
