BSS B2B Wholesale Pricing
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Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.
Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!
Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating!
We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.
Thank you for your support!
We use this app for our reseller clients. We are very happy about this solution cause its much easier for our clients to order and also the selling volume of the resellerd get up.
The Support team is super fast and resolves every issue immediately.
Great app
Thank you for the 5-star rating!
We really appreciate your positive review. We are glad that you find our app easy for your reseller clients to order, and that their selling volume has increased significantly. We are also delighted to hear that the support team is responding quickly to address any issues you may have.
We appreciate your feedback!
I like this app, and support is brilliant. Thank You!
Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!
Good support when installing the app.
The pages are fast and stable. I will use it well from now on.
Thank you for your 5 star rating! We are pleased that you will be using the app going forward and we appreciate your support in installing the app. Thank you again!
The app works great and the assistance is very fast and professional.
The perfect app for a B2B shop!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
A very useful app!
Very happy with the customer service.
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Thank you so much for your 5-star rating!
We really appreciate that you have found this app to be very useful and that you are pleased with our customer service. Thank you for your kind support!
Many thanks to Josephine for the quick and straightforward help in customizing the app. Great service.
I reached out with an issue about location of the registration form. Very responsive customer service.
Thank you very much for the excellent 5-star rating!
We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.
Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!
Thank you so much for your 5 star rating and kind words about our service! We are delighted to hear that our support was very helpful and that you think our product is easy to use and implement. We are grateful for your positive experience. Thank you!
