BSS Tarification B2B
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
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Perfect, fix the problem really quick and perfect. Top recommended
Really like the app and the support team is great! Thank you for all the help!
The implementation of the BSS B2B app is almost complete. Super nice contact and taken step by step in creating the registration form, thanks so much for your help so far! :)
The BSS B2B app is truly outstanding! From its intuitive user experience to the comprehensive B2B features, it's clear that every detail has been carefully thought out. I am particularly impressed by the support team – they are not only extremely friendly and knowledgeable but also exceptionally quick to respond. Whether it's a minor query or a complex issue, the support consistently provides prompt and effective solutions. Overall, this app comes highly recommended for any business looking for a reliable and thoughtfully designed B2B solution!
went above and beyond to help us get this set up A+ job
The app works great and has robust features backed by great support team!
I just got the app and the support team has been VERY responsive in assisting me with setup. Victor, in particular, has been going above and beyond! I look forward to continuing to work with their team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Excellent service and help when needed.
Update as of May 1st
Emma was quite helpful last week.
She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful.
EXTREMELY UNHELPFUL SUPPORT TEAM -
Update as of 3/20/25
It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it.
They spam your email at 1 in the morning saying they can't help you
because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are.
Update as of 2/20/25 :
They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.
Jonas, the Customer Support Representative was very helpful and went the extra miles! I was very impressed! Thank you so much!
