BSS B2B Wholesale Pricing
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We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.
We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows.
A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business.
Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.
Thank you so much for sharing your kind feedback.
We are truly happy to know that our app has supported you well in setting up your wholesale experience on Shopify. Your words help other merchants better understand the app and feel more confident when choosing a solution that fits their needs.
It also means a great deal to us that you felt supported along the way. We always aim to be attentive, patient, and dedicated in everything we do, and your encouragement really motivates our team.
If there is ever anything we can assist you with in the future, please do not hesitate to reach out. We are always here for you!
Gut gedachte App! Wir haben uns über die Ansicht und die Einstellungsmöglichkeiten der App sehr gefreut, aber leider ist sie nicht funktionsfähig mit Sendcloud.
Thank you so much for sharing your experience with us. We truly appreciate your feedback as it helps us learn and improve, so we can better serve our customers in the future.
We are grateful for your kind words about the app’s appearance and settings. At the same time, we are very sorry that the app did not meet your expectations because it is not compatible with Sendcloud, the shipping software you use. We completely understand how frustrating this must be for you, and we want to do everything we can to help.
Our app is designed as a full B2B suite focused on customer groups and custom pricing, and shipping integrations are not currently part of the standard setup. That said, we would love to understand your needs in more detail and explore possible solutions. Could we schedule a call to discuss your requirements more clearly? We are fully committed to investigating your issue and finding a way to make the app work better for you.
We really value your experience and the opportunity to make things right. We hope to hear from you soon so we can support you in the best way possible.
Thank you again!
stable app that works really well, though it's rather expensive.
The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful.
We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible.
Thanks again for taking the time to share your thoughts!
We started using this app for our B2B. We are using it mainly for pricing, order limits, quantity increments. The app provides you with a lot of posssibilities and the support team is always there to help you and look for a possible solution. You can do a lot of things yourselves however sometimes it is easier to ask the support team for help when it comes to adding things to liquid codes and stuff.
We got a lot of help from Louis. We also got help from Kellie and Ruby and everyone is very kind and always there to try and help you as best as they can.
This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks
Thank you very much for your thoughtful feedback.
We are glad to hear that our team could support you through the custom theme integration and help resolve the issues along the way. It is great to know that the Net Terms and tax calculation for wholesale orders are working smoothly and adding value to your business.
If you have any further questions or need additional support, please do not hesitate to contact us. We are always happy to help!
Great app and great support. The app is just what we need for our new web-catalogue. We use this app in combination with the BSS B2B Lock app - works just great together.
- We needed to show dual prices excl. and incl. VAT.
- We needed to give different discounts the different customers (B2B).
- We needed to define discounts for selected products for certain customers (wholesale, B2B)
The app provides exactly what we need. And in addition, actually the most important thing is - the support is just great. The whole team - first level support and the development team in the background - they are all doing an awesome job - fixing issues within hours and giving detailed feedback - just great!
Excellent app with intuitive interface, excellent features and great support. Many of the features offered were not high on my priority list but were so accessible that I easily integrated them into my store. The entire B2B app suite is excellent and I highly recommend them!
Thank you so much for the amazing review! We’re thrilled you found the app intuitive and full of useful features — even ones you didn’t expect to need! It’s great to hear you’ve enjoyed the full B2B suite, and your recommendation truly means a lot to us. 🚀
Ich bin sehr zufrieden mit der App und dem daran angebundenen Support. In unserem von Shopify genutzten Theme, mussten sehr viele Anpassungen vorgenommen werden, die BSS alle nach und nach umsetzen konnte. Die Kommunikation war bestens. Die App ist im B2B-Bereich sehr gut und hilft uns dabei das im Webshop abzubilden, was Shopify im Standard leider nicht zur Verfügung stellt bzw. gar nicht im Funktionsumfang beinhaltet. Wir sind in der Lage, kundenabhängige und somit kundenindividuelle Preise, Preisstaffeln sowie Nettopreise und die daran gebundenen Grundpreise korrekt zu zeigen als auch eine B2B-Registrierung vorzunehmen, so dass Kunden erst nach Prüfung und Freischaltung als B2B-Kunde bestellen können. Wer mit Shopify einen B2B-Shop realisieren möchte, ist mit dieser APP bestens beraten. Vielen Dank an das gesamte BSS-Team (ganz besonderen Dank an Jonas, der mein Hauptansprechpartner in der gesamten Projektphase war).
Onboarding is a nightmare with an extremely poor customer support assigned to us. The app can't work on itself and the BSS dev team fix them when we point it out, but communicating it to Ruby is proving very difficult. Odd working ours and hour long breaks during working hours, we wake up very early in the morning to explain all the bugs and try to get this app running, on the BSS team timezone, with no success. It's been almost a week trying to configure this, and still lots of broken / unlinked features that is dependent on their dev team to fix.
Hi Labo Mono team,
This is Mida, the Product Leader of BSS B2B Solution.
We're truly sorry for the frustrating experience you had during onboarding. After reviewing your case, we acknowledge that our communication fell short — especially with the support provided by Ruby — and that some incorrect or delayed information made things even harder for you.
We take full responsibility for this. The issues you mentioned were partly due to compatibility limits in your store setup, but our team should have communicated those clearly and guided you better from the start.
We’ve already addressed this internally to ensure more transparent communication and smoother onboarding going forward. Our developers are also reviewing the related setup logic to prevent similar problems.
Thank you for your patience and for sharing this detailed feedback — it truly helps us improve both our app and our service.
