BSS B2B Wholesale Pricing

BSS B2B Wholesale Pricing

Recensioni (1.193)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
12 giugno 2025

The support for this plugin is fantastic. A solution is always found and you always get a quick response. Customised conditions and rules make it so easy to use. Shipping costs can be assigned per customer group. We chose this plugin mainly because of the customised prices. The customer management is easy to configure. We are currently in the process of integrating BSS B2B Solutions into our shop and are very satisfied.

Maul Ledermanufaktur
Germania
Circa un mese di utilizzo dell’app
BSS B2B Solutions ha risposto 15 giugno 2025

Thank you so much for the thoughtful feedback! We're thrilled to hear you're finding the app flexible and easy to configure for your B2B setup.

It’s great to know that the customized pricing and shipping features are working well for your store – and we're especially glad our support team could be there whenever needed.

We’re excited to keep supporting your integration journey – and always here if you need anything along the way!

Data modifica: 29 luglio 2026

great solution for wholesaling. Many options to provide to wholesale customers and great support from the App providers.

Its now 2026 and they helped my out again with a tech issue. Dylan was very helpful.

Wild Boar Bike Racks
Australia
Circa 2 anni di utilizzo dell’app
Data modifica: 5 giugno 2025

Absolutely fantastic app for B2B functionality on Shopify! It works seamlessly and has all the features we needed—but what really sets it apart is the outstanding customer support. Emma has been incredibly helpful, responsive, and knowledgeable. Every question was answered quickly and clearly, and she went above and beyond to ensure we were set up for success. Highly recommend this app, especially for the top-tier support!

SAFE GEAR
Danimarca
21 giorni di utilizzo dell’app
9 maggio 2025

The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.

equosaurora
Austria
15 giorni di utilizzo dell’app
30 aprile 2025

BSS Solution has been a fantastic app to work with! It has a wide variety of applications - all seeming to be practical solutions and not just fluff. The customer support has been great, and they were able to help me customize as I needed.

PhiBer Shop
Canada
Oltre un anno di utilizzo dell’app
25 aprile 2025

Not working together with their own partner app OPTIS. so often that custom could not check out. support not believing there is a problem and want videos. frustrating. Going with other, cheaper AND better apps now.

VULFIs Manufaktur - B2B
Germania
8 mesi di utilizzo dell’app
8 aprile 2025

The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan.

Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.

Falling Leaf Tea & Tarot
Stati Uniti
Circa 15 ore di utilizzo dell’app
BSS B2B Solutions ha risposto 9 aprile 2025

Hi there,

Thank you so much for taking the time to share your feedback.

I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses.

Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans.

That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you.

If you’re open to it, please feel free to reach out to us at support-sbc@bsscommerce.com. We're happy to discuss in more detail and possibly find a better fit for your use case.

We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.

27 marzo 2025

Very helpful app and great and quick support.

- Registration form incl. upload option for files
- Customer e-mails with information on registration upon activation
- The option to set up tax exemptions

We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.

eitech
Germania
Circa un mese di utilizzo dell’app
27 marzo 2025

Our store isn't compatible with the app and they weren't willing to help us unless we uninstalled other apps we currently use (we are unable to uninstall those apps). We paid $50 for the app, had it less than 24 hours, and they refused to refund us. We really wanted to work with the development team to make this app work for us, but it is unfortunate they were not willing to issue a refund.

Get Pierced Co.
Stati Uniti
2 mesi di utilizzo dell’app
26 marzo 2025

Terrible app, it is very complicated to set up and the support team took a long time to respond. If you use a custom theme, you need a special developer to implement the functions of the app. There is also no way to NOT charge a wholesale customer the VAT fee. When you apply a % discount for a customer across different markets, you need to manually enter a custom pricing for each product price, because the app is not able to automatically calculate the discounted price without the VAT %. We have wasted so many days trying to fix this and get this to work, all to no avail. You are much better off handling the orders manually or try out another app.

ODE ONA
RAS di Hong Kong
5 mesi di utilizzo dell’app
BSS B2B Solutions ha risposto 30 marzo 2025

Hi there,

My name is Mida, Team Leader at BSS Commerce.

I’m truly sorry to hear about your recent experience with our app, and I completely understand your frustration. We strive to provide the best possible service, but it seems we fell short in this case.

Many Shopify themes can sometimes cause conflicts with third-party apps, and we would be more than happy to offer free support to resolve any issues you encountered.

Regarding the custom pricing configuration and VAT fee deduction, I acknowledge that this can be a bit complex. I sincerely apologize that one of our agents wasn’t able to guide you through the process as thoroughly as you needed.

We would really appreciate the opportunity to make things right and help improve your experience. Please don’t hesitate to reach out at support-sbc@bsscommerce.com, and we’ll do everything we can to assist you further.

Thank you for your understanding, and we hope to hear from you soon!