BSS B2B卸売価格設定
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
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This app is exactly what we needed for our B2B setup, offering reliable, flexible, and feature-rich functionality. What really stands out is the support: a huge thank you to Emma for her kindness and efficiency, and to the tech team for quickly and accurately handling all our requests. Great experience. Highly recommended.
BSS Solution has been a fantastic app to work with! It has a wide variety of applications - all seeming to be practical solutions and not just fluff. The customer support has been great, and they were able to help me customize as I needed.
Not working together with their own partner app OPTIS. so often that custom could not check out. support not believing there is a problem and want videos. frustrating. Going with other, cheaper AND better apps now.
The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan.
Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.
Hi there,
Thank you so much for taking the time to share your feedback.
I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses.
Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans.
That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you.
If you’re open to it, please feel free to reach out to us at support-sbc@bsscommerce.com. We're happy to discuss in more detail and possibly find a better fit for your use case.
We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.
Very helpful app and great and quick support.
- Registration form incl. upload option for files
- Customer e-mails with information on registration upon activation
- The option to set up tax exemptions
We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.
Our store isn't compatible with the app and they weren't willing to help us unless we uninstalled other apps we currently use (we are unable to uninstall those apps). We paid $50 for the app, had it less than 24 hours, and they refused to refund us. We really wanted to work with the development team to make this app work for us, but it is unfortunate they were not willing to issue a refund.
Terrible app, it is very complicated to set up and the support team took a long time to respond. If you use a custom theme, you need a special developer to implement the functions of the app. There is also no way to NOT charge a wholesale customer the VAT fee. When you apply a % discount for a customer across different markets, you need to manually enter a custom pricing for each product price, because the app is not able to automatically calculate the discounted price without the VAT %. We have wasted so many days trying to fix this and get this to work, all to no avail. You are much better off handling the orders manually or try out another app.
Hi there,
My name is Mida, Team Leader at BSS Commerce.
I’m truly sorry to hear about your recent experience with our app, and I completely understand your frustration. We strive to provide the best possible service, but it seems we fell short in this case.
Many Shopify themes can sometimes cause conflicts with third-party apps, and we would be more than happy to offer free support to resolve any issues you encountered.
Regarding the custom pricing configuration and VAT fee deduction, I acknowledge that this can be a bit complex. I sincerely apologize that one of our agents wasn’t able to guide you through the process as thoroughly as you needed.
We would really appreciate the opportunity to make things right and help improve your experience. Please don’t hesitate to reach out at support-sbc@bsscommerce.com, and we’ll do everything we can to assist you further.
Thank you for your understanding, and we hope to hear from you soon!
Wir nutzen die B2B Großhandelslösung von BSS Commerce für unseren Shopify-Shop und sind absolut zufrieden! Besonders hervorzuheben ist der schnelle und hilfsbereite Kundenservice – das Team reagiert immer zügig und versucht, alle Anliegen bestmöglich zu lösen. Die App selbst ist leistungsstark, bietet viele nützliche Funktionen für den Großhandel und lässt sich gut an individuelle Bedürfnisse anpassen. Klare Empfehlung für alle, die eine B2B-Lösung suchen!
I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.
EDIT: Currently paying around 950 EUR yearly and any issue that comes up due to app updates is solved extremely slowly by contacting the team . Only get small steps towards the solution each day and then communication stops. Was having a hard time communicating as I got answers not relevant to my issue, only to realise the "expert" used AI to reply. Will be switching to Wordpress and Wholesale Suite which costs 99USD yearly for the same function, tried and tested.
Hi there,
This is Mida, Product Leader of BSS B2B Solution.
First of all, thank you for taking the time to share your experience. I’m truly sorry for the frustration this situation has caused.
I’ve reviewed the full conversation, and I can confirm that the issue related to the form installation was resolved around 13 hours ago. It would mean a lot to us if you could take a moment to check your store and see if everything is now working as expected.
While we clearly fell short of your expectations this time, your feedback is incredibly valuable—it helps us learn and improve. Please know that we are committed to delivering the highest level of service and support possible.
Looking forward to hearing you soon at support-sbc@bsscommerce.com or via our Live Chat from the app!
The app is amazing but in order to let the customers have the best experience i’ve talked to the team for some front end customizations.
First time it was Jonas that tooks care of my requests and he was so good in order to give me all the answers I needed. The customer service is at a very high level.
Then he let me speak with the dev team and Mida was my guy. In few days he made everything I needed and the talk was easy and pleasant.
I totally recommend this app, it’s team is amazing.
