BSS B2B Wholesale Pricing

This app has been a valuable solution for managing specialised pricing across different customer groups. Whenever we've encountered an issue or had a question, the BSS team has been incredibly responsive, knowledgeable and quick to help. Their willingness to troubleshoot and work through challenges with us has made implementation and ongoing management much smoother. We've greatly appreciated their support and professionalism, and would happily recommend the app to businesses looking for flexible pricing functionality backed by great customer service.

Excellent support and a very useful app. We use the EU VAT exemption feature, and the BSS team helped us ensure that our free gift remained correctly priced at €0 during the tax-exempt checkout flow. Lux was extremely helpful, responsive and patient throughout the process. She explained everything clearly, recorded a test video and helped us confirm that the setup was working correctly. Highly recommended!

This app is Fantastic, it works exactly how we needed and the customer support is great. I work on different hours then the BSS team, but they still respond within 24 hours of ticket request and 99.9% of the time there is a fix, and that .1% that is not fixed they have spent time and money to fix and come up with a correction for that one issue.

Unlimited Business price list for our wholesale and business clients is a must and for the price it is a steal of a deal.

Thanks to Tom for his help and all his customer support team.

Regards,
Jason
Steren Solutions

Ines was AMAZING. I've worked with a lot apps through Shopify. By far this was the best service I've ever received. The amount they charge for this app supersedes the support you'll receive. They are also very responsive. I needed the app initially because Shopify discontinued our original form. At first I was apprehensive about changing but this was even better than what we had before. I'll be a lifelong customer.

They don't support the features in their app. When a feature didn't work, we asked for assistance and rather than fixing the issue they told us that they don't support the feature anymore (even though there's no indication anywhere that the feature has been deprecated, and their support article on the feature was updated less than a month ago). Support told us that the solution would just be to "avoid" that feature. lol.

We’ve been using the app for several years now and have always been very happy with it.

What really stands out is the customer support. Whenever something doesn’t work or we have a question, we can reach out at any time and usually receive fast and competent help. Any issues we’ve had were always resolved quickly.

Highly recommended if you’re looking to build a professional B2B store.

We’ve had a great experience using the BSS app to manage our website pricing. We use the Price List and Volume Pricing features to control our special pricing, as well as the API features for our integrations, and the app has worked really well for our needs.

The support has also been excellent. I recently had an issue and Lux was incredibly kind, responsive and efficient. She understood the problem straight away and had everything resolved within a matter of minutes. It’s great knowing that when we do need assistance, there’s such a helpful and knowledgeable support team available.

Highly recommend BSS for both the functionality of the app and the quality of their customer support!

I wasn't sure at first if I had set up the app correctly, but everyone at the company (especially Lena!) have been so helpful and working with me to get everything working exactly how we want it. I like that there are so many options for including/excluding products and collections and should make it easier to streamline our wholesale process. Definitely recommend!

We've had a great experience with the BSS B2B Wholesale app. The app offers powerful wholesale pricing features and has helped us provide a much better experience for our B2B customers.

One feature we especially appreciate is the recent update that displays discounts directly on the cart page. The discount is now automatically calculated and clearly shown with the subtotal, discount amount, and final total, making the checkout process much more transparent for our customers.

The support team has also been excellent. Lux was very responsive, helpful, and quick to address our requests. Their willingness to listen to feedback and implement improvements has been greatly appreciated.

Overall, this is a reliable and feature-rich B2B solution with outstanding customer support. Highly recommended for any Shopify store looking to offer wholesale pricing and discounts.

Hands down the best B2B app available!

What stands out most about this app is its incredible flexibility. It effortlessly adapts to unique business workflows, pricing structures, and custom store requirements where other apps fall short.

Equal to the functionality is the customer service truly stands out. The support team responds remarkably fast and actually takes the time to deliver real, tailored solutions instead of copy-pasting generic answers. Whenever a technical hiccup or integration challenge popped up, they jumped right in, investigated thoroughly, and got everything working seamlessly.

If you need a reliable B2B app backed by an amazingly helpful team, look no further! We use this for any client account that needs a wholesale app that's not on Shopify Plus.