BSS B2B Wholesale Pricing
Spełnia nasze najwyższe standardy w zakresie wydajności, projektu i integracji. Dowiedz się więcej Otwiera się w nowym oknie
Recenzje (1 191)
Zawęź
-
Według oceny
I can only recommend BSS B2B as the app offers everything we need for out B2B set up. When we came across functionality that was not available, their dev team was happy to develop this extra feature for us. Their support team has always been very helpful. I would definitely recommend this app.
Thank you so much for your wonderful review and for recommending BSS B2B Solutions
We're truly happy to hear that our app has been able to meet your B2B business needs. It means a lot to us that you appreciate not only our features but also the dedication of our development and support teams.
We're always happy to go the extra mile to help our customers achieve their goals, and we're grateful for the opportunity to support your business.
Thank you again for your trust in BSS Commerce. We look forward to continuing to support you as your business grows 😊
Excellent app and outstanding customer support!
The app meets almost all of our needs and offers great flexibility and functionality. What impressed us the most is the incredibly fast response time from the support team. They are always helpful, professional, and quick to resolve any questions or issues we encounter.
Special thanks to Lux for the exceptional support, quick responses, and dedication to helping us find the best solutions. We truly appreciate all the assistance!
Highly recommended to any Shopify merchant!
What a lovely review to receive 😊
Knowing that our team's responsiveness and dedication have made a real difference to your experience truly means a lot to us. We believe great support is not just about solving issues quickly, but also about understanding your business and finding the right solutions for your needs.
A special shoutout to Lux. We're so proud to see her efforts recognized and appreciated.
It's a pleasure having you with us, and please know that our team is always here whenever you need a hand. Wishing you continued success with your B2B business 💖
We’re setting up B2B pricing for our store, and BSS helped resolve an issue with discounts not appearing in our theme. Ivy kept us informed, and the technical team got the pricing working correctly.
Our customers can now see the original and discounted prices, and the discount carries through to checkout. The team also confirmed that our percentage discounts will automatically follow changes to regular product prices, which is essential for us. Thank you for your help!
Thank you for taking the time to share your experience 😊. We're glad Ivy and our technical team could help get your B2B pricing working as expected. It's especially rewarding to know the solution fits your long-term pricing needs. We appreciate your trust in BSS B2B Solutions and are always here whenever you need support.
We use BSS B2B Solution for our wholesale customers, and it covers everything we need: an approval process for B2B customers, wholesale pricing, and volume discounts. This time I set up an extra discount for B2B customers who buy 3 or more of the same product, and it works exactly as intended. Audrey from the support team explained everything very clearly and carefully, and she always replied quickly, so I feel confident using this app. Highly recommended for anyone selling B2B on Shopify!
We're so happy to know that everything is working the way you wanted. Setting up the right pricing strategy for wholesale customers can be tricky, so it's lovely to hear that Audrey made the process clear and easy for you. We'll make sure she sees your kind words. Thanks for choosing BSS B2B Solutions and letting us be part of your B2B journey ❤️
I’ve had a fantastic experience using BSS B2B Solution for my Shopify store. The app itself is powerful and highly customizable, but what truly sets them apart is their incredible support team.
Huge thanks to Kyle, Hannah, and Audrey for their swift, efficient, and super friendly assistance! They helped us configure the theme code and set up the volume pricing display perfectly in no time.
Highly recommended for any merchant looking for a reliable B2B suite and top-notch customer support! 5 stars!
This app has been a valuable solution for managing specialised pricing across different customer groups. Whenever we've encountered an issue or had a question, the BSS team has been incredibly responsive, knowledgeable and quick to help. Their willingness to troubleshoot and work through challenges with us has made implementation and ongoing management much smoother. We've greatly appreciated their support and professionalism, and would happily recommend the app to businesses looking for flexible pricing functionality backed by great customer service.
Thank you so much for your kind words and recommendation. We're delighted that our app and support team have made a positive difference for your business. We truly appreciate your trust and look forward to continuing to support you 😊.
Excellent support and a very useful app. We use the EU VAT exemption feature, and the BSS team helped us ensure that our free gift remained correctly priced at €0 during the tax-exempt checkout flow. Lux was extremely helpful, responsive and patient throughout the process. She explained everything clearly, recorded a test video and helped us confirm that the setup was working correctly. Highly recommended!
We're so happy to hear that everything is working as expected with your VAT exemption setup. Lux will be delighted to know her patience and dedication made a difference. Thank you for recognizing her efforts and sharing your experience with us😊.
This app is Fantastic, it works exactly how we needed and the customer support is great. I work on different hours then the BSS team, but they still respond within 24 hours of ticket request and 99.9% of the time there is a fix, and that .1% that is not fixed they have spent time and money to fix and come up with a correction for that one issue.
Unlimited Business price list for our wholesale and business clients is a must and for the price it is a steal of a deal.
Thanks to Tom for his help and all his customer support team.
Regards,
Jason
Steren Solutions
Thank you, Jason, for sharing such detailed feedback. It means a lot to know that our pricing features bring real value to Steren Solutions and that our team’s efforts have made a difference, even across different time zones. Tom and the team will be thrilled to read your kind words. We truly appreciate your trust and support😊
Ines was AMAZING. I've worked with a lot apps through Shopify. By far this was the best service I've ever received. The amount they charge for this app supersedes the support you'll receive. They are also very responsive. I needed the app initially because Shopify discontinued our original form. At first I was apprehensive about changing but this was even better than what we had before. I'll be a lifelong customer.
It means so much to hear that we could turn your initial concerns into such a positive experience. Ines will be so happy to know her support made such a lasting impression. Thank you for giving us a chance and for choosing to stay with BSS. We're truly grateful to have you with us 😊
They don't support the features in their app. When a feature didn't work, we asked for assistance and rather than fixing the issue they told us that they don't support the feature anymore (even though there's no indication anywhere that the feature has been deprecated, and their support article on the feature was updated less than a month ago). Support told us that the solution would just be to "avoid" that feature. lol.
Hi dear,
First of all, we’re genuinely sorry for the frustration and disappointment this experience has caused you. We completely understand why you raised this concern, especially when the feature was still shown in our documentation and the article had been updated recently.
We’d like to clarify what happened here. The issue you encountered comes from the compatibility between our BOGO module and Net Terms. The BOGO module is an older feature, and unfortunately, it does not reliably work with Net Terms. However, we recognize that this limitation was not clearly communicated in our documentation. That is something we should have made clearer, and we sincerely apologize for the confusion.
More importantly, we understand that simply being told to “avoid” the feature was frustrating and did not address your actual needs. That was not the experience we wanted you to have with our support team.
We’ve already reached out to you by email because we’d really appreciate the chance to speak with you directly, understand how you’re using BOGO and Net Terms, and discuss what we can do from our side.
We’re also working on a new and more stable BOGO solution, and we’d be happy to share our plan with you and discuss whether it could better fit your requirements.
As you’re also using multiple BSS solutions, we truly value your business and the trust you’ve placed in us. We sincerely hope we can have a meeting with you and your team, listen to your concerns in more detail, and work together toward a solution rather than simply leaving things where they are today.
We’ve sent you an email and sincerely hope we’ll have the opportunity to speak with you soon. Thank you for taking the time to share this feedback with us. It genuinely helps us identify where we need to do better.
