BSS B2B Wholesale Pricing
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Hi there,
This is Jonas from BSS Commerce. Such a pity that you uninstalled our app and left us a 1-star review.
I have double-checked your history and see that you upgraded to a paid Shopify plan then started a paid plan with our app on Mar 7.
On Aug 2, you canceled our app and left a 1-star review as
""The app is no longer available. We are in a difficult situation."
which made us quite confused what exactly happened since you haven't reached out to us yet.
Could we please discuss some more regarding the situation so that we can assist you much further and resolve this?
Looking forward to hearing you soon at support-sbc@bsscommerce.com or via our Live Chat from the app!
The app does what it promises, and support staff are very eager to help you reach your goals!
great app with a lot of features from the beginning and more and more features getting added.
The support team is very helpful and fast. great support!
Thank you for the 5-star rating!
We're thrilled to hear that you find our app great with a lot of features right from the start, and appreciate the continual addition of new features. We're also pleased that you had such a positive experience with our support team.
Thank you for your kind words and for choosing our app!
Assistenza clienti molto buona, app abbastanza facile da configurare! Consigliata a chi vuole fare una sezione BTB. Speriamo in una traduzione per il mercato Italiano. Grazie ancora per il supporto.
Thank you so much for your 5-star review!
We are happy to hear that you enjoyed our customer support and found the app easy to set up. We hope to be able to offer a translation for the Italian market soon.
Thanks again for your support!
Outstanding support. Fast response times, competent support and always a solution at hand.
We knew that adding B2B functionality to the shop was a complex issue, but thanks to Emma and the rest of the team it was much easier than expected! Thank you very much
Thank you for your 5-star rating!
We are glad to hear that our outstanding support, fast response times, and competent solutions were of great help in integrating B2B functionality into your store.
Thank you for your kind words and trust!
Lovely customer service who helps you install and justify until you're happy! Thank you Emma.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The app is great, easy to use, and most important the tech. support team even better!
Emma and Jolie were my heroes today! I might accidently deleted all the prices from B2B, but they were really helpfull and bring back all the datas!!! thanks again!!!
Thank you so much for your 5-star rating!
We're thrilled to hear that you found our app great and easy to use. We're especially glad to hear that Emma and Jolie from our tech support team were able to assist you effectively. Your kind words mean a lot to us.
Thank you again!
Super zufrieden. Das Team kümmert sich um die Anliegen und alles wurde so angepasst, wie gewünscht. Funktioniert bis jetzt einwandfrei, sobald man mal die Logik raus hat, wie es funktioniert. Kann ich gerne weiterempfehlen!
Thank you for your 5-star rating!
We're thrilled to hear that our team's attention to your concerns and adjustments have made a positive difference. It's great to know that everything is working perfectly for you.
Your recommendation means a lot to us!
The customer service staff responded promptly and helped solve many problems, thank you very much!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Great overall tool and receptive customer service. Emma, Namyr (among others on the team) have been very helpful in setting up the tool to our specific needs. A+
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
