BSS B2B Wholesale Pricing
ตรงตามมาตรฐานสูงสุดของเราในด้านประสิทธิภาพ การออกแบบ และการผสานการทำงาน ดูข้อมูลเพิ่มเติมเกี่ยวกับ เปิดในหน้าต่างใหม่
รีวิว (1,194)
จำกัดการแสดงผล
-
ตามคะแนน
We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!
Thank you very much for taking the time to share your experience.
We are really happy to hear that the app supports your wholesale needs well and provides a smooth experience for your business. Your kind words about our customer support, especially the responsiveness and dedication, truly mean a lot to our team and motivate us to keep improving.
If you ever need any further assistance, please feel free to reach out. We are always here to help ❤️
We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this.
We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux responded immediately, and her team resolved the issue quickly.
We are very satisfied with the app and the professional and friendly support from BSS.
Keep up the good work!
Thank you, BSS.
Thank you very much for sharing your experience with us 💙
We truly appreciate your long-term trust in our app and are glad to hear that it continues to meet your needs, especially with complex B2B pricing rules. It is also great to know that our support team could assist you effectively, from earlier adjustments to the recent registration form update.
Your kind words about our professional and friendly support mean a lot to us and encourage our team to keep doing our best. If you ever need any further assistance, please feel free to reach out. We are always happy to help.
We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store.
B2B BSS have been great for us. We use the Quantity break and Tax display functions at the moment but will likely explore more in the future.
The customer service an dev support have been great, design and functionality changes have been completed within 24 hours so far so 5 star from us.
I tried to use the app for charging B2B prices to EU and non-EU customers and to add a fee for every unit to each order. I was very transparent from the start of my trial.
Positive:
Support is quick, responsive, helpful and nice.
Bad:
After several months of going back and forth with the support & paying the platinum price, it turned out that the app does not fulfill both requirements.
The calculation of VAT / non VAT is prices is incorrect. If you want to set up one net of VAT B2B fix price for the world, it does not work.
Also there is no option to add a fee per unit, you would have to make several thousand of manual rules.
I am disappointed.
Thank you for taking the time to share your detailed feedback. We truly appreciate your transparency.
We are very sorry that our app did not fully meet your requirements regarding VAT calculation for B2B pricing and the per-unit fee setup. We understand how important these features are for your business and sincerely apologize for the frustration this caused.
Your feedback is extremely valuable to us. While current platform limitations prevent some configurations, we are continuously working on updates and improvements to better meet the needs of B2B merchants worldwide.
We have also reached out to you directly via email to discuss your concerns and explore how we can assist further. We would greatly appreciate the opportunity to hear from you.
Thank you again for giving our app a try and for providing constructive feedback that helps us improve.
Warm regards,
Kathy
Customer Support Leader
BSS Commerce
Sehr gute App mit vielen Möglichkeiten. In den letzten Tagen hatte ich einige Kontakte mit dem Support, da ich gewisse Dinge anpassen bzw. optimieren wollte. Hill war stets sehr freundlich und konnte all meine Fragen innert kürzester Zeit beantworten. Jetzt läuft alles wie gewünscht. Vielen Dank!
Vielen Dank für Ihr freundliches Feedback.
Es freut uns sehr zu hören, dass Sie mit der App und den vielfältigen Möglichkeiten zufrieden sind und dass unser Support Ihnen bei den Anpassungen und Optimierungen gut helfen konnte. Schön, dass nun alles wie gewünscht funktioniert. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️
Great Support Team, Helpful App Overall
The app itself is solid and does what it promises once everything is correctly set up. While there was some initial confusion regarding which features were included in each pricing plan, the support team handled the situation professionally and stayed responsive throughout.
Support is consistently available Monday to Friday, and every interaction I had was clear, polite, and genuinely helpful. Even when issues came up, they made the effort to explain options and work toward a solution.
Overall, I can recommend this app — especially for the quality of customer support. With a little improvement in how pricing and features are communicated, this would easily be a 5-star experience.
Hi Zermatt Kaffee ®
We sincerely apologize for the frustration and confusion this situation caused. We understand how disappointing it must have been to spend significant time trying to obtain accurate information.
Integrity and transparency are core values for us, and we never intended to mislead or upsell. The misunderstanding came from miscommunication and a gap in our team’s knowledge, and we are taking immediate steps to retrain our staff to prevent this from happening again.
We have already reached out via email to resolve the issue and sincerely hope to have the opportunity to make things right. Your feedback is extremely valuable to us and helps improve our service.
We genuinely appreciate your patience and the opportunity to regain your trust. Thanks so much!
We've tested many B2B apps and this one had most of what we needed. The setup and settings are easy + the support (thanks Hill!) is awesome - fast and they helped us make changes to the code to ensure the app works for our specific needs / market.
We’ve been using the BSS B2B Solution App to build and customize our wholesale system on Shopify, and it has been an excellent experience. The app is highly capable and flexible — allowing us to set up everything from custom registration forms and pricing rules to shipping conditions and account approval flows.
A huge thank you to Hill and Kellie, who have been incredibly responsive and supportive throughout the entire integration process. They went above and beyond to help us fine-tune our setup, troubleshoot issues, and even customize certain elements to better fit our business.
Their professionalism, patience, and dedication truly stand out. I highly recommend this app for anyone looking to streamline or expand their B2B operations on Shopify.
Thank you so much for sharing your kind feedback.
We are truly happy to know that our app has supported you well in setting up your wholesale experience on Shopify. Your words help other merchants better understand the app and feel more confident when choosing a solution that fits their needs.
It also means a great deal to us that you felt supported along the way. We always aim to be attentive, patient, and dedicated in everything we do, and your encouragement really motivates our team.
If there is ever anything we can assist you with in the future, please do not hesitate to reach out. We are always here for you!
Gut gedachte App! Wir haben uns über die Ansicht und die Einstellungsmöglichkeiten der App sehr gefreut, aber leider ist sie nicht funktionsfähig mit Sendcloud.
Thank you so much for sharing your experience with us. We truly appreciate your feedback as it helps us learn and improve, so we can better serve our customers in the future.
We are grateful for your kind words about the app’s appearance and settings. At the same time, we are very sorry that the app did not meet your expectations because it is not compatible with Sendcloud, the shipping software you use. We completely understand how frustrating this must be for you, and we want to do everything we can to help.
Our app is designed as a full B2B suite focused on customer groups and custom pricing, and shipping integrations are not currently part of the standard setup. That said, we would love to understand your needs in more detail and explore possible solutions. Could we schedule a call to discuss your requirements more clearly? We are fully committed to investigating your issue and finding a way to make the app work better for you.
We really value your experience and the opportunity to make things right. We hope to hear from you soon so we can support you in the best way possible.
Thank you again!
stable app that works really well, though it's rather expensive.
The support always comes through and is really helpful. Louis always tried helping me out in the best way possible
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the app has been working well for you and that our support, especially Louis, has been helpful.
We truly appreciate your feedback and your trust in us. Your support motivates us to keep improving and providing the best experience possible.
Thanks again for taking the time to share your thoughts!
