BSS B2B Wholesale Pricing
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We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.
Thank you for your review!
We are glad to hear that our customer service was able to resolve your issues quickly.
However, leaving a 4-star review means you are not fully satisfied with our the app yet. If you might need any further support, don't hesitate to contact us. We are here to help you at all times.
Hope to see you again soon!
Ridiculously expensive
Hi team,
This is Jonas - Customer Support Lead from BSS Commerce. We are so sorry for the inconvenience.
Please understand that each app on the market has different resources, mechanism and features which leads to the differences in pricing structure. We didn't even have the chance to support you yet. Thus, I think a 1-star review due to our pricing plan seems not that fair for us. Hopefully you can revise your experience to our product.
Also, if you might have any concerns or questions related to b2b features, you can for sure contact us at support-sbc@bsscommerce.com for further assistance and advices.
Thank you so much in advance and looking forward to hearing from you.
The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
BSS support in particular has been fantastic! They're very responsive and eager to help merchants address any problems that arise (shoutout to Jocelyn!).
The app works very well, exactly as it should.
The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.
Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this
BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself.
Definitely recommend them for their quick responsiveness and great attitude.
I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
