Preorder, Back In Stock ‑ STOQ
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Reviews (3,833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up for both preorders and back‑in‑stock alerts, often without developer help. Support is praised as extremely fast and hands‑on, even with theme fixes. Preorder tools handle mixed carts, partial payments, and clear shipping dates, while “Notify Me” alerts recover lost sales and guide restocks. Many say it runs quietly once configured and delivers strong ROI, often replacing multiple apps.
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I've only been using the app for a few days, and there is one thing it can't work on for us (bundles created via another app), but overall it works really well, and the customer service is amazing! I had an issue with the label not appearing in a situation and they spent a lot of time making sure it was fixed for me - thank you!
Thank you so much for taking the time to leave us a review!
I'm really glad I could help get the Preorder button showing in your Algolia search results, so your preorder products look the same in search as they do on your collection pages.
If you ever have more questions or need help with your preorder setup, we're always here to help.
Mathar, Merchant Success
Very helpful team that helped work through multiple complicated order scenarios and app conflicts. Preorders have resulted in much happier customers and far less enquiries about restocks.
Thanks for taking the time to share your experience! I'm glad our support team could help you work through the different order scenarios and app conflicts.
It's especially great to hear that preorders have helped keep your customers happier while reducing restock enquiries. If you ever need a hand with anything else, feel free to reach out anytime.
Best wishes,
Shihab Abir | Technical Support Specialist
STOQ has been a great add to our small Ecomm business. It took me less than a day to get set up (without a developer!!), their support team was a great help when I needed styling tweaks, and now 5 days in we've had over $3k in pre-order sales.
I'd highly recommend this app if you're looking to add pre-orders to your website!
Thanks so much for the lovely note!
I’m really happy we got setup sorted out and looking sharp on your store. If you run into anything else or just want to bounce an idea around for your site, feel free to reach back out!
All the best,
Hyelladi
Easy to use, easy to edit, quick support response when needed. Highly recommended, especially for merchants looking for a pre-order app that allows for partial payment acceptance.
Excellent app, hassle free. The only time we have contacted support it wasn't even their app causing the issue and they helped us out, to get our product page looking perfect! Back in stock notifications are really useful to us and our customers. Now trying out preorders, which so far is looking great. Highly recommend!
Your feedback truly means a lot to us!
I'm really glad we could help get your product page looking exactly the way you wanted, even though the issue wasn't caused by STOQ.
If you ever need a hand with anything else, we're always happy to help.
— Victor, Merchant Success
Great app for pre-orders or capturing orders for out of stock. Very flexible.
Using the basic version and thinking about upgrading to paid for the split delivery feature.
Thank you so much for sharing your feedback, and for being with us for over a year!
It's been great helping you with your preorder badges, collection-based offers and offer naming along the way. If you decide to try split delivery, we'd be happy to walk you through how preorder and in-stock items are separated into their own orders so everything ships smoothly.
If you ever have more questions or need help with your preorder setup, we're always here to help.
Mathar, Merchant Success
Excellent customer support! We encountered an issue where the pre-order button was not working due to a conflict with our theme. The support team responded quickly, identified the cause, and proactively added a custom script to resolve it. Everything is now working perfectly. Professional, patient, and highly efficient—thank you for the great support!
Thanks for taking the time to share your experience! I'm glad our support team could quickly identify the theme conflict and get the Pre-order button working properly for your store.
It's great to hear everything is now working perfectly. We truly appreciate your kind words. If you ever need a hand with anything else, feel free to reach out anytime.
Best wishes,
Shihab Abir | Technical Support Specialist
This app is exactly what we were looking for to offer pre-orders. When we have some variants in stock, some sold out, and some on order, we can set it up so customers know exactly what to expect. We have only need to reach out to customer support a couple of times but they were quick to respond and the problems were fixed immediately. Highly recommend this app!
Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.
We're always here if you need any help.
Regards,
Paul
Technical Support Team
STOQ has been incredibly helpful and beneficial for my shop! I have one set of products for which I've been struggling to keep up with demand (because they're all hand made by me), and STOQ allows my customers to receive notifications every time I restock.
In addition to this, I can see what other items people have signed up for, which helps me to decide what I should restock immediately and what can wait.
The few times I have had questions, the STOQ team has been VERY quick to respond and helpful. I highly recommend this app!
Thank you for sharing your experience with STOQ!
I'm so glad to hear that the Back in Stock notifications and customer signup insights have been helpful for managing your handmade products and planning your restocks. It's also great to hear you've had a positive experience with our support team.
We really appreciate your recommendation, and we're always here if you need any help!
— Victor, Merchant Success
Easy to integrate, affordable and really fast support! I have some custom code on my page which affected how the widget displayed. Within 5 minutes of alerting the team this was fixed. This app will save me hours per month by automatically sending restock alert emails, best decision I've made!
Thanks so much for the amazing note!
I’m really happy we got your setup sorted out and looking sharp on your store. If you run into anything else or just want to bounce an idea around for your site, feel free to reach back out!
All the best,
Hyelladi
