Preorder, Back in stock Duck
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Reviews (535)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably turns preorders and back‑in‑stock alerts into sales, with some noting it “easily pays for itself.” They like the clear waitlists that show demand and who buys after restock, plus simple, fast setup and a fully functional free plan. Customization for buttons, emails, and branding is frequently praised, as is seamless theme integration and fast, friendly live chat support—even for more complex setups.
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Have been using the app for a while now and works really well and defiantly encourages purchases. We wanted some custom coding doing to make the email template match our brand style. it was all done within a couple of days. Excellent work!
Thank you so much for taking the time to leave such a wonderful review, Scott! It was a pleasure helping you get your custom email template set up to perfectly match Water World Pet & Aquatic Centre's brand style. Wishing you continued success!💖
-Tanya
Would 100% recommend! Tried another very highly rated pre-order app and was disappointed when we realised we had to pay a monthly subscription so we tried this instead and it's fantastic! Customer Service was 10/10 and the app works perfectly in our online store.
Thank you so much for your kind words, Carl. It absolutely made my day to read this. I am so glad you found our free plan valuable and powerful for your store. Please know that our entire team is cheering you on, and I am always just a message away if you ever need anything at all. 🩷
-Samriddhi
Amazing app, lets you set up pre-orders in just a few clicks. It has unlimited pre-orders as well and also tags your orders so you know which are pre-orders. When i needed questions answered, Tanya replied in minutes and was so helpful. I would recommend this app to everyone.
Thank you so much for taking the time to leave such a lovely review, Aman!💖 I'm so glad we could get everything clarified for you, and that you found the unlimited preorders and the order tagging valuable. I wish you massive success with your preorder campaigns!
-Tanya
The support team for this app is excellent! We've used the free version for a few of our smaller seasonal campaigns and recently started using the paid version to handle our massive Christmas decor collection.
We had a small issue with campaigns saving after a Shopify update but their support team was quick to diagnose and solve the issue. I've always got a near-instant response from a real person whenever I reach out.
They've also been extremely helpful, offering to make edits to how the campaign appears on our site for us and even offering to divide our collections into smaller groups, since their campaigns can handle around 2,400 products but we were trying to add over 10,000 Christmas items. This help has been much appreciated as someone with limited time running a large website.
Great app with excellent customer support
We use this app primarily for the Preorder function, and it has been a great fit for what we need on our website. We did run into a couple of small issues, particularly with the Preorder button when switching between product variants, but the support team was incredibly helpful throughout the process.
Their live support is responsive, approachable, and always willing to help. They took the time to understand the issue, worked with their development team to troubleshoot it, and followed up with us until the problem was resolved.
Overall, we've had a very positive experience with Peppyduck. The app does what we need, and the level of customer support has been one of the biggest reasons we've been happy using it. I would definitely recommend giving it a try
Great app and excellent customer support! Their team actually reviewed my store, noticed a feature that could be improved, and reached out with a suggestion. They then improved the feature for me and made sure it worked well with my store. That extra effort was extremely helpful, and I really appreciate them taking the initiative to help. Highly recommend!
Thank you so much for taking the time to leave such a thoughtful review, Conner. We're genuinely grateful to be a small part of Weekend Willie's journey. Your beautiful message about family and helping people enjoy the time they've earned really warmed our hearts. We're so happy you liked our suggestion. We're always here for you whenever you need anything at all. 🩷
-Samriddhi & Tanya
Support is the reason for this review. We hit a couple of small issues on day one and the support team had them sorted within hours, over a weekend evening no less.
When we asked for a change to how the Notify Me button behaved on our store, they shipped it the next day and matched it to our theme without us having to chase them for it.
The app does what it says. The team behind it moves fast and actually listens. Easy recommendation.
10/10 This app was clearly made with ease of use in mind, i had a notify me button on my site less than 5 minutes after i installed it. It felt so good to accomplish something so gratifying so fast, i was even able to match our weird font! And icing on the cake, customer support is live and only moments away, like i don't think i waited a whole minute, they assured me emails will be sent automatically and offered to help me customize them if i needed.
Thank you so much for the incredibly kind review, Anthony! Chatting with you absolutely made my day. Your dedication to supporting animal rescues is truly inspiring and so heartwarming. I am thrilled to hear that getting everything set up was a breeze! We are always right here, cheering you on, so please never hesitate to reach out if you ever need a hand with anything at all. 🧡
-Samriddhi
Getting a preorder app with unlimited preorders was important to me. I ended up signing up for a free trail for a basic plan, but it is 100% worth it. It is affordable also! What really sold me is PeppyDucks customer service. They helped me in real time configuring my settings to ensure I am all set up for my preorders. The app is super easy to use. Thank you all!!
Excellent service, blew me away.. I was chatting with a human and they were assisting with layout etc. Best customer support, awesome app. Highly recommend.
