Talon Backups
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I have not had to restore yet, but the auto backups are a great feature that help me sleep at night when making large product changes. So far so good!
works, does what it says. handy to monitor changes. I like that it keeps the blogs and theme data changes for at least a month. Also can monitor any changes well.
It works. It's priced right. Hopefully I never need it to do a restore but for peace of mind it's great to have this in place. I know how easy it is to goof things up when you add some other app and try it out then remove it and it leaves things a mess in your store. Been there. Done that. Got Talon for backups!
Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.
So far so good. No complaints.
We have two backup apps installed for maximum protection, this one and one other. Both apps are excellent. Talon does a great job with individual blog recovery (we have tested this as we prep our blogs) and individual product recovery, which we have used multiple times to experiment with different product descriptions and changes. We use another excellent app from this developer as well, the recently viewed app is also great.
This is a good basic backup app. Free product version works, helps with any mistakes during product modification. Looking at moving to the paid version, will update once i see what that looks like.
Not all the bells and whistles that the app recommended by Shopify Plus has. Cost on the basic paid version will be about 4% of what the other app would have cost us. No customer or order backups but it gets all the main components.
Everyone should have a back up for their store! I was about to attempt a mass export/import of a change to my listings and realized how important it would be to have a back up if things went sideways. Also appreciated the privacy concerns about not saving customer and order information. I enter that data to my own books every month, so that part wasn't needed for me. I have the paid version.
Very happy I found your app and I'm more than happy to pay for it - the price is reasonable for the peace of mind. Thanks,
Diane
Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.
Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review.
For a long time, the app did not back up customer or order records for three reasons:
1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still).
2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available.
Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them.
3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened.
These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.
This app is easy to use and appears to backup your entire store. The technical support is good and response to inquiries quickly.
