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Son un grupo de ayuda bastante serio, se comprometen a ayudar y resuelven todas las dudas al instante con chat directo de una persona real. Mi empresa agradece la dedicación y acompañamiento constante para que todo nos marche bien.
App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC.
Support is horrible and still have not received a valid explanation or fix.
Hi,
A week ago, we sent you an email explaining this unfortunate situation; in the same way, a version of the app was launched with the solution to this situation last week. We constantly work so that our users do not have bad experiences with our application since your satisfaction is our primary objective.
We would love to have a call with you to solve this once and for all.
Best,
Kwaku
Really big thank you for the best assistance receiving from Adriana for my store, she helped me on my products barcode.
This is day one of using "Kodbar: Your Barcode Manager" seems like a very seamless process! We'll see how it works!
Hi Milton,
Thank you for your rating. We just released our app last week and we would love to have your feedback. Please let us know if you have any feature requests, ideas, or anything else that we could improve to get a 5-star rating from you.
Cheers,
Kwaku
Adriana is amazing. Whenever I hop on for help she responds and helps out right away! This app has been amazing!
Absolutely terrible. Doesn't do anything and has a terrible interface. Don't waste your time and money. Bullshit.
Hi Aiden,
I'm sorry to hear that you had a bad experience with our app. We saw that you wanted to print custom size labels, descriptions, and add images to send them to your customers. This is actually not the purpose of our App.
The main focus of our App is to automatically generate and assign barcodes to products. We do also offer the possibility to print those barcodes on small labels so that you can stick them on products but since you want to print larger labels with more information and images, you will need to use the barcode feature of our other app.
You can find it at the following location:
https://apps--shopify--com.storefront-preview-proxy.getredo.com/automatic-catalog-builder
Please let us know if you have any questions.
Best,
Kwaku
So easy to use and takes the hard work out of creating barcodes and prints them off effortlessly. great app
Thank you very much for your review. We really appreciate it!
By the way, we tried to reach you by email but it bounced with an error message saying that your email is misconfigured.
Concerning your requests, we will add your label by tomorrow and get back to you when it's done.
Adding images is already on our roadmap for a release planned for mid/end July but you could add a feature request from Kodbar dashboard to speed up the release.
Dont waste your time Unfriendly impossible to use Basic things like save keys add a place to see your templates choose printers etc.. are not there
Hi,
I'm sorry to hear that you weren't had trouble using our app especially since we did a lot of efforts to create a seamless integration to the Shopify admin interface.
Most of our features are accessible through the More Button from the different menus of the Shopify admin interface. Maybe this is the reason why you couldn't find the features you are looking for.
Do not hesitate to contact us on chat if you need any assistance.
Best,
Kwaku
Super app was really what I was looking for, loved the design and was very intuitive
The app is currently not working. It wont load at all and because it is so crucial to our fulfilment process everything is on halt right now. I have gotten in touch with the developers, please get back to me ASAP!
Hi,
I'm sorry about this. We had a temporary overload of our servers. Our servers are back up and we are working on a permanent fix as we talk to prevent this from happening again.
Best,
Kwaku
