PriceMate – Make An Offer
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Overall: Fantastic!
Had one little issue I just couldnt get on top of in the very beginning. Sent an email, a reply only an hour ago, a video call only a few hours later, problem solved. Anik and his team are incredible, the app is simply out of this world and I could not be happier! Honestly, forget about any other offer app - you have the flagship right here!
Thank you so much for all your assistance and help guys, you rock! :)
Wonderful app, and amazing customer support.
Very patient, thorough, and an extremely fast response. Smooth and easy. Issue is resolved in a short amount of time. Made it easy to understand for me. I am not a tech guy.
This APP has been a very good experience so far. Shakil in customer service and several others have been very nice and understanding beginning from the install as I am on a third party theme and it was not an easy setup because of this. Customer service went even further to the point to help me colorize the negotiating form on my home pages as some of those options also were not available due to my theme restrictions. So far they have been very helpful in finding answers to anything that needed to be done to conform to the behavior of my theme and have basically made a situation that could have been unworkable actually work like a normal store using a Shopify theme would work in regards to compatibility. I know this has caused the girls in customer service some extra work and it is greatly appreciated, and I love the finished product ! I think the app is a wonderful idea to begin with and it would seem that it would serve its purpose in any type of store with the way everyone's finances are today, it can do nothing but good to make a person feel like they were able to control their pricing and feel like they made their own bargain ! Great job to the girls in customer service for their attention to detail and responsiveness ! Keep up the good work !
Easy to use and great response for technical issues. Extremely responsive! Works perfectly with our Shopify 2.0 website!! Thanks PriceMate!
A very good app, this is what we needed, the support solved and handled everything so responsibly and quickly as we needed. We are very satisfied and highly recommend it.
Superb customer service - fast and reliable!
The “Make an Offer” tool is incredibly helpful in driving conversions for our business. It’s very user-friendly — you can easily view the offer and click on the image to go straight to the product listing on the website, making it a perfect and instant reference. The one thing that is missing is the "Decline offer" button, once that is added this app is definite 5-star app!
I have requested support 3 times with no response. This app has crashed twice on my store. It remains disabled and yet I continue to pay. There has been absolutely no communication with me so far.
Hi, we're truly sorry, and you're right to be upset. Three unanswered support requests is a failure on our side, full stop. We've reviewed how your messages were missed and have fixed the gap so this can't happen again. We'd like to resolve this properly and quickly: Our live chat support is available directly inside the app, or you can reach us at live support, and we'll respond the same day, investigate the crashes on your store, and stay with you until everything is working. We'd welcome the chance to make this right.
PriceMate Team
Great App & Amazing Support!
Setup and testing went smoothly, and the support team was incredibly responsive and helpful throughout. which is truly sets it apart is the outstanding post-installation support. The support team is incredibly responsive, helpful, and quick to resolve any queries or customisation requests. They go above and beyond to ensure everything works smoothly, even offering styling assistance and configuration guidance when needed.
The app offers powerful features and customisation options. We're excited to start using it live and confident it will add great value to our store!
If you're looking for a powerful negotiation tool with top-notch support, we highly recommend this app!