Recensioni (58)

Valutazione complessiva
3,7
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
Data modifica: 4 luglio 2023

I used this app a few times. The first time it messed up all the prices, then the fixed up. I decided to use it again and it messed up again all my prices. I contacted them but no response and now I will need to manually change all prices! Do not install it, find a better app.

Black Book Fashion
Spagna
Quasi 2 anni di utilizzo dell’app
TenGrowth ha risposto 9 agosto 2021

Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

24 novembre 2021

Worst experience ever, download this app for our special BLACK FRIDAY discounts. I am sure as a business owner everyone know B.F. is the most important day a year. I set the time for 12.30 am, and it did not work. I contacted live chat no help at all. It is almost 2 am I have wasted my 2 hours so far. Waiting here to publish my Black Friday theme before I sleep but the app is not working at all. While I was writing this review, it started to work, and now there is more discount than I put on the app. I deleted the campaign, and prices did not come back. OMG, SUCH A WORST EXPERIENCE. Now I have to open all the products one by one and put the price.

Body Massager
Canada
Circa 13 ore di utilizzo dell’app
TenGrowth ha risposto 24 novembre 2021

Please accept our sincere apologies for making you wait.
Our team understands the importance of Black Friday, and we are sorry for not solving the problem immediately. We would like to improve your experience with our app and your experience with the support services if you give us a chance.
The prices can be always reversed by tech team.

Data modifica: 27 dicembre 2020

UPDATE OF THIS APP:
Our store was being off 3 days during the Boxing days due to the issue related to this app. Their support is too slow. They said "we have been working all night to fix it up" and once you ask them for help you get your answer the 2.nd day. If they caused this issue and we have lost thousands of dollars they should take this case as the highest priority but guess what? They took a day off. When you ask them how they manage refund for what they did then they say "we talk about later". What the hell is this? Trying to avoid their responsibility? The funny part is they said "we have fixed it" and then we found out that 50% of our products had an incorrect product price. So another day our store offline. We don't even lose money but also our loyal customers as they said they will never purchase with us again!!!!!!!!!
I 100% RECOMMEND DON'T USE THIS APP AND NOT EVEN THIS COMPANY EITHER. NEVER WORKED PROPERLY.
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Beware for this app. We have been using it for a year and we hoped that it helps us with changing the price of the product in bulk. HAS NEVER RUN CORRECTLY. We gave them a chance to fix it, and every time we used it, it only messed up our theme and product pricing. We ran a campaign for sales (21% discount) and guess what happened? It ran 4 times for the same discount for the whole store, which means that if the price of the product was $ 60, then their campaign reduced the price by 4 x 21%. All our products, therefore, fell by 84%. Their application was also faulty at the moment and we didn't have a chance to stop it or at least suspend it. I had to manually set a password and freeze the store, otherwise, we could lose thousands of dollars. This happened 3 times in a few months. And reach out their support is another story. Takes weeeeeeks. I just hope they will provide some refund for what they caused. ------------------------------------------------------------------------------------------------------
See the other review from E.Leigh's. They had the same issue as us. I really want the refund for what they caused. DON'T USE IT!!!!!!!!!!!!!!!!!!!!!!!!..............

Guru Muscle
Australia
11 mesi di utilizzo dell’app
25 dicembre 2020

It double and triple discounted items without our consent. We've lost over $20K because of this app.

E.Leigh's
Stati Uniti
4 mesi di utilizzo dell’app
TenGrowth ha risposto 15 gennaio 2021

Please accept our sincere apologies for this unpleasant situation. We highly appreciate you reinstalled the app and giving us a chance to fix it. The issue was fixed, and the same situation shouldn't be repeated.
TenGrowth team apologies for the inconvenience.

28 agosto 2020

Terrible, the second time had to edit my own 1600 SKU manually. This App basically cost me a lot of my business. It's not working properly at all. Do not install it if you want a headache. Tried once to contact them instead of looking into the problem saying which product is it, I mean almost my whole page I said, never really help also. They should pay me for the damages done.

Bellaterrashop
Cile
4 mesi di utilizzo dell’app
TenGrowth ha risposto 3 settembre 2020

Please accept our sincere apologies for the inconvenience. By asking the product example we would like to track all the price operations that are made and reversed them if needed. At the same time, it speeds up the process as our team will know where to start looking. We are so sorry for confusing you.

4 gennaio 2022

Simple. Effective. Storewide capabilities with options to drill down to product or collection specific. HIGHLY RECOMMEND.

Retrokid.ca
Canada
Circa un mese di utilizzo dell’app
TenGrowth ha risposto 5 gennaio 2022

TenGrowth team is grateful for your generous feedback :) You are always welcome to contact us if you need help

2 ottobre 2020

Working as you would expect with no problems. Early days though so we'll see... xxxxxxxxxxxxxxxxxxxx

Silicone Lovers Sex Dolls
Regno Unito
Circa un'ora di utilizzo dell’app
TenGrowth ha risposto 6 ottobre 2020

Thank you for the review! Please let us know you need our assistance👍

17 ottobre 2022

Good customer service. Quick responses and easy interface. Can recommend the app for bulk discounts.

Magic Wand
Stati Uniti
5 giorni di utilizzo dell’app
26 novembre 2020

So far so good. Just started using it with the free plan. Definitely has a lot of potential to grow.

Jaanbazar
Stati Uniti
3 minuti di utilizzo dell’app
TenGrowth ha risposto 26 novembre 2020

We are glad to know that you are satisfied with our app😉
Don't hesitate to contact us if you have any questions. Our Support Team will be glad to help you.

24 novembre 2021

It works. I have tried to use other discount apps that are not easy to understand, nor do they work.

GenTeal Apparel
Stati Uniti
24 minuti di utilizzo dell’app
TenGrowth ha risposto 28 novembre 2021

We are glad to know that you are satisfied with our app😉