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I kept getting an error on the back-end, I couldn't even access the dashboard to change or view anything. I was stuck with over 100+ products on sale！！！！ totally a trash!!
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We know that this issue has prevented you from achieving your goal, and that we have fallen short of your expectations.
I have relayed this feedback to the rest of my team and can assure you that this mistake won't happen in the future. The issue with the server (the cause of your problem) is fixed. That said, if there's anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help.
so far so good! I wanted to add free shipping and % off each item, and show it on the website the sale difference, with a countdown - it's working!
thank you
It does NOT work. After 6 hours only a few pieces had discounts. And then I did a Force Rollback and NOTHING!
App performs well but there is not an easy way to downgrade your paid plan to the free plan. Tried for 3 consecutive days to reach the support team asking for their help with no resolution. Look for another app with better customer support.
Thank you for providing us this feedback.
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter.
We always try to process requests as quickly as possible. Plan change requests are processed within a couple of business days.
Good app to avoid so much work. you can add bulk discounts on your stores with a few clicks. especially for medium / large stores
Thank you so much for your warm words about the app:) Your review inspires us to make the app even better.
Shit app, don't respond. Have an open issue for 6 months now. Even the discounts don't work any more. Worst team ever. Don't use it.
Just started using this app and its amazing. Quick, efficient, user friendly and didn't break anything else in our y setup (thats a first).
Thank you for the review from TenGrowth team. Please let us know if you need our assistance.
I used this app to create whole of store discounts and it worked as I had hoped. I haven't tried the other features as of yet but look forward to exploring.
Customer support has been offline whole day, it is suppossed to be online between 8 AM to 5 PM Central European Time (CET) but it has not been for hours now.
We are very sorry that you received the wrong message. Our operators are always available during working hours, but also during non-working hours they try to be in touch with the client and solve urgent issues. We apologize and suggest you try to use our service again. We will do our best to meet your requirements.
Great! Very useful and easy to use app, very fast and effective customer support. Even though the app had one problem, it was quickly fixed by customer support
Thank you for your honest review! We do our best to simplify the app and provide you high-quality support you deserve :)
