評論 (140)

整體評分
4.7
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月11日

測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯

Imagine Global Care
日本
使用應用程式 大約2小時
BestChat 已回覆 2025年3月5日

Dear Imagine Global Care,
Thanks for sharing your experience! We're thrilled that you're enjoying the testing phase. Your feedback means a lot to us! 💖

2023年6月16日

BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速,幾乎瞬間就能回應用戶的詢問,這種高效率讓人印象深刻。而且,他們的介面設計十分美麗,充滿現代感,使用起來非常直覺和舒適。無論是文字還是圖像,都呈現出高度的專業水準。

YOUNGER
台灣
使用應用程式 1天
BestChat 已回覆 2024年2月28日

感謝您對BestChat的讚賞,YOUNGER!🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助,請隨時聯繫我們!🚀

2023年5月5日

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

登偉生技顧問有限公司
台灣
使用應用程式 大約3小時
BestChat 已回覆 2024年3月1日

Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊

2023年3月30日

The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.

瓷曦.DawnsPorcelain
香港特別行政區
使用應用程式 大約23小時
BestChat 已回覆 2023年3月30日

We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.

2026年6月1日

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

SpineX
波蘭
使用應用程式 3天
編輯時間:2025年12月20日

It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.

Lansei China
愛沙尼亞
使用應用程式 大約2年
BestChat 已回覆 2026年2月3日

Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.

2025年6月27日

I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.

Custom Plate Pros
美國
使用應用程式 3個月
BestChat 已回覆 2025年9月10日

Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!

編輯時間:2025年8月20日

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time!

The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable.

NoxLumin
中國
使用應用程式 2個月
BestChat 已回覆 2025年9月10日

Hi NoxLumin, thank you for your amazing feedback! 😊 We’re glad AI smartly handles your product info. We hear your discount code idea and will consider it carefully! 💡

2025年5月17日

The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions

Blitz Surf Shop
紐西蘭
使用應用程式 接近2年
BestChat 已回覆 2025年6月12日

Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions.

2025年1月4日

I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a perfectly correct answer when customers have asked to compare products with each other. Concerning the actual chat function with an agent they also work really well

Skin Care By Suzie
美國
使用應用程式 27天
BestChat 已回覆 2025年2月10日

Your review is greatly appreciated, Skin Care By Suzie! We’re delighted to hear our chat AI excels in skincare recommendations. Thank you for sharing; we’ll keep improving! 🙌