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AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks
Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Customer audience segmentation: Understand your customer better than ever before
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Admin
- Attentive
- Klaviyo
- Meta Ads
- Rebuy
- TikTok
- Zapier
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
1,000 Impressions
$39 / month
Features
- Post-purchase, pre-purchase, & email surveys
- Unlimited questions & surveys
- AI survey creation
- Advanced reporting
- Audience segmentation
30-day free trial
10,000 Impressions
$99 / month
Features
- Post-purchase, pre-purchase, & email surveys
- Unlimited questions & surveys
- AI survey creation
- Advanced reporting
- Audience segmentation
30-day free trial
Unlimited
$149 / month
Features
- Post-purchase, pre-purchase, & email surveys
- Unlimited questions & surveys
- AI survey creation
- Advanced reporting
- Audience segmentation
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (13)
Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.
we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.
Used the app for a long time, but I had issues and no customer support is available.
Their support emails are just not active.
Support
App support provided by Bestie .
Resources
Launched
October 26, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Shopify Functions, Online Store, custom data
-
Edit customers
Browsing behavior, customer data, customer tags
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Edit products
Product listings, products, collections
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Edit orders
All order history, order edits
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels, reports
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Checkout page, Online Store script tags, Online Store pages
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Edit custom data
Metaobject definitions, metaobjects
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View other data
Product and variant inventory, product in-store pickup availability and locations, product tags, selling plans
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