AI Post‑Purchase Surveys

Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.

we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.

Used the app for a long time, but I had issues and no customer support is available.

Their support emails are just not active.

Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.

I feel like I know my customer better than ever. The data is priceless and easier to access than ever.

I've really enjoyed this survey tool and getting quick customer feedback to different strategies we are trying out! The Bestie team has been great to work with and very fast to answer all of my questions.

Such a great survey tool! Easy to build logic for dynamic customer questions. The incentives have been great for getting more completed surveys from customers. Their support was also top-notch during setup!

Absolute no-brainer to move to Bestie if you're still on a single-question post-purchase survey. Drag-and-drop questions based on previous answers make building surveys super simple and far more powerful for building customer personas and marketing to them in the most relevant way possible.

We've been using Bestie for just a little bit but its been super valuable already. It's been crucial to get metrics and information from our actual customers without interrupting the pre-purchase flow. We'll be using this information to implement more strategy and future decisions with marketing and products.

Bestie helps me round out the story of who my customers are. Very is to stack with other apps that we use for attribution. They seemingly are only a handful of months old, but the product already feels like it has been in the making for years. We love the UI and the team at Bestie have been super helpful when we have questions. Definitely recommend.