BestTrack Order Tracking

Bonjour Trousella,

Le français est désormais disponible sur la page de suivi client ainsi que pour les différents statuts de suivi.

Merci d’avoir porté ce point à notre attention. Nous espérons que cette mise à jour vous permettra d’utiliser pleinement l’application sur votre boutique française.

Si vous avez la moindre question, n’hésitez pas à nous contacter. Nous serons ravis de vous aider.

Op it stuit stipet ús trackingpage ferskate talen lykas Dútsk, Frans, Italjaansk, Spaansk, Sineesk en Ingelsk, wolkom om dizze funksje wer te besykjen, en as jo problemen tsjinkomme kinne jo in e-mail stjoere nei support@standhigher.com

Thanks for the kind words! Glad Dropshipping Mode is working well for you. This feature was specifically built for dropshipping merchants like yourself. A couple of tips that might help you get even more out of it:
Add warehouse checkpoint events before the tracking goes live. This keeps your customers informed right from the moment they place an order, so they know their order is being actively processed — no more "is my seller even working on this?" anxiety.

If your order processing happens in China, you can mask the origin and display it as "US-based" to your customers. This way, shoppers perceive you as a local brand, which boosts trust and reduces customer inquiries.
Feel free to reach out if you have any questions or feature requests. Always happy to help!

— Standhigher Inc. Team

We've launched a new feature called Dropshipping Mode, which is super friendly for merchants who do one-piece dropshipping. Once you turn it on with one click:
1. You can hide custom region names in the tracking.
2. Before the official tracking goes online, merchants can create new logistics node events, like 'packaging in warehouse QC'.
3. You can choose to automatically push these new logistics events to the consumers linked to the orders, reducing their concerns and preventing order cancellations due to long periods without tracking updates.