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Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.
I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.
We operate our online cake sales through Shopify. The standard Shopify reports have very limited value for us because customers pay now for a cake that will be made in the future. We have one online store but two physical locations. Shopify assured me that reports by pickup location and reports by pickup date vs. order date are not possible.
I tried a few reporting apps, and Better Reports exceeded all my expectations. Claudia created reports I thought were impossible. Every wild reporting request I threw at Claudia, she delivered faster than I could come up with more. She quickly identified issues and solutions, making the process seamless.
Better Reports assists to utilize the Shopify data for production lists, delivery lists ,accounting entries, management reports, and much more.
Absolutely 5 stars for customer service and an excellent, stable, and flexible product!
Great app that fills the gap where Shopify don't deliver. We use it for all the tax reports to get "Sales by shipping country".
Fantastic app and support.
I had a custom report I wanted to generate and I asked support. Claudia replied that she created the report for me.
This report will save me about 4-5 hours of work a month.
Highly recommend this app.
At first it can seem daunting but once you get to grips with it, the information is very helpful and far better than the standard reporting in Shopify. The team are also always happy to help make custom reports for us and to help explain any reasons why we can't maybe get the exact data we need.
I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs.
Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable.
Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!
Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify.
The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.
Can't recommend these folks any more highly.
Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs.
They also have the best support team in the space. Big shoutout to Claudia and Keanna!
Simply the best app we have purchased to help us display our Shopify Online Store data. Great customer service! They had our report layout done in minutes and we were on our way! We highly recommend Better Reports to all of our Shopify friends!
Chief Rob Herrington
Wintersville Fire & Rescue
Wintersville, Ohio