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Shopify Reports are very limiting. They have decent base data, but they fall apart quickly when you want to slice and dice data in greater detail.
Better Reports steps up where Shopify falls short.
Better Reports has a little bit of a learning curve, but the support team is awesome and very helpful in creating anything you would wish. There's also a lot of reports available right out of the gate that go beyond what Shopify has.
I found this app via a Shopify Masters podcast, it's used by one of the people being interviewed, and I'm so happy to have found it! The reports are clear and easy, they enable important analytics. But best of all, the help promptly and freely given to create a specific custom report (shoutout to Kritesh!) solved a long standing problem in determining the date that the next order is due. I'm in the trial period and will definitely continue.
This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.
We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.
A very powerful reporting tool that is much, much faster than the alternatives we've tried - even large reports are provided in a few seconds. I don't know how this is possible! Their customer service is also very good - responsive, knowledgeable and really helpful. They just developed a complexcustom report for us that is super-useful for us in 30mins. Amazing! My only quibble is that an SFTP option would be useful for us. I would definitely recommend.
Wanted an app to track sales from discount codes to allow me to pay influencers a percentage commission on their sales. Shopify wouldn't let me do this at my price plan so looked for an app to help. Stumbled accross Better Reports and it's fantastic. Reports on literally everything. And the best bit is, they email me a report on the first of the month with a full breakdown of the codes used and total sales. Absolutely ideal. Would recommend to everyone.
I can't say enough good things about both the app and the support. This app has made reporting so easy and user-friendly, and a huge part of that is because of the support team. I have, on multiple occasions now, needed custom fields added to the reports and every time, the support team has been so efficient and given me exactly what I was looking for. Rishika and Claudia were so helpful. I can't say enough about how positive of an experience this has been.
We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.
I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.
This app is super helpful and definitely useful for helping to gather end of the quarter/ year reports. What is even better is that I was having a difficult time finding the report I needed. I emailed customer service and not only did they send me what I needed, they sent me an additional custom report via email per my request and updated the option to pull this data in the future in my account! I absolutely find this app to be valuable and worth the monthly fee.