BR ‑ Better Reports

We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

I use it anytime we need data that is not immediately available in Analytics. It is powerful and has the potential to be even better with some R&D. It is helpful if you have some background in creating extracts and reports and/or comfort with Excel at an intermediate level but a beginner can create basic reports. I have contacted BR on one occasion and received a response within hours that answered my question.

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Better Reports has allowed me to export the sales and product data I need from my site and organize it in a clear way that Shopify alone couldn't do, which is allowing us to pull off our biggest Thanksgiving holiday yet! On top of that, Clement is always quick to respond in an incredibly helpful and hands-on way whenever I run into a question. I highly recommend this app if you're looking for nimble and clear reporting.

Better Reports est une app extrêmement complète qui permet d'obtenir des export personnalisés et poussés utilisant toutes les datas stockées par Shopify. Cet outil est utile à tous les services de la société (comptabilité, logistique, marketing, dev,...)
L'équipe support de Better Reports est à l'écoute et extrêmement réactive notamment concernant les besoins de personnalisation des exports.

Je recommande totalement !

I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.

This is the "must have" application to understand your business : powerfull standard reports, very fast, very easy to customize, doesn't affect the code...
But there is a +++
You need a complex report ? Just ask the support and they are more than happy to help, they don't leave you until the result is achieved .
We definitively can't understand our business and take the right decisions without "Better Reports"
Thanks a lot !

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

The single best app in Shopify. The power and flexiblity combined with the speed and helpfulness of the support team are exceptional. Shopify could spend hundreds of thousands of dollars building out the functionality that this app offers and wouldn't come close to it. We have the reports connected to a full Business Intelligence dashboard in Power BI that provides information and analysis to the whole business. Thanks BR team.