BiDeal Bundle Volume Discounts

BiDeal Bundle Volume Discounts

レビュー (10)

総合評価
4.3
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の10%は1つ星です
編集日:2026年2月12日

The app deletes the deals from time to time and you have to create them again from scratch, it’s very annoying.

Cera y Sellos
チリ
アプリの使用期間:7ヶ月
Bifyが返信しました 2026年2月19日

First of all, I’m truly sorry for the frustration this caused you. Having to recreate deals is absolutely annoying — and I completely understand why that led to a 1-star review.

However, I want to clarify something very transparently:

BiDeal does not and has never automatically deleted merchant deals on its own. Our system does not run any background job or logic that removes active offers without a direct action (manual deletion or API-triggered changes).

In rare cases, we have seen situations where:

Another discount/bundle app modifies or overwrites Shopify discount data.

A theme or third-party app clears metafields or app-owned data.

Store-level changes (like product deletions, duplications, or bulk edits) unintentionally affect associated deals.

Because we didn’t have the opportunity to reconnect and investigate your specific case, we couldn’t properly audit logs or identify the exact trigger. That’s the part that truly frustrates us — not the rating, but losing the chance to diagnose and fix the root cause for you.

As the founder, I personally stand behind the stability of BiDeal. If you’re willing to reinstall the app or reconnect with us, I will personally:

Audit your store logs

Check for cross-app conflicts

Restore or help rebuild affected deals

Implement safeguards if needed

We are a small, early-stage app, and every issue reported is taken seriously and used to improve the product.

If you're open to it, I would genuinely appreciate another opportunity to investigate this properly.

2026年2月27日

Huy has been an amazing help. I like this app better than any of the others to start, but they've been able to help me make two customizations that fit with our business model. Highly recommended.

Club Colors Xpress
アメリカ合衆国
アプリの使用期間:2日
2026年2月25日

Huy with customer service was amazing to work with. I requested a small customization and they were willing to help me out with it. They were really helpful and communicative. I noticed a small bug when installing and he was very helpful and got it fixed right away.

Club Colors Test
アメリカ合衆国
アプリの使用期間:2日
2025年9月20日

Simple app setup, many options to customize. If there’s any issue, the support team is quick and helpful. Worth trying.

Seyboldluxury
アメリカ合衆国
アプリの使用期間:10日
Bifyが返信しました 2025年9月20日

Really appreciate the feedback! Happy the app offers the customization you need and that our support team could help out quickly. Thanks for giving it a shot!

2025年8月14日

Great app! Works flawlessly and the support team is super quick and helpful. Highly recommend!

OhMyChewy
アメリカ合衆国
アプリの使用期間:約1ヶ月
Bifyが返信しました 2025年9月20日

Thanks so much for your awesome feedback! We’re glad the app is working smoothly for you and that our support team could assist quickly. Your recommendation means a lot to us!

2026年2月27日

Great app & support!

Ironclad Nutrition
アメリカ合衆国
アプリの使用期間:約1ヶ月
2025年8月7日

Great app, easy to navigate and to apply to your store. Also really amazing support service. 5/5 stars!

Fixwell Hockey
スウェーデン
アプリの使用期間:21日
Bifyが返信しました 2025年8月7日

Thank you for the wonderful feedback! We’re delighted to hear that the app is easy to use and fits seamlessly with your store. Our support team is always here to help, so it’s great to know you had a positive experience. Your 5-star rating means a lot to us and motivates us to keep improving. Thanks again for choosing our app!

2025年7月3日

Wow sehr flexibel und gut strukturiert.

Bio Stutenmilch & Naturprodukte
オーストリア
アプリの使用期間:32分
2025年5月23日

great support from huy

RESTORE
ドイツ
アプリの使用期間:1日
2025年6月5日

I am dropping this review after using this app for 1 Month , This app has genuinely helped me increase my Average Order Value by 20% — and the best part is, I didn’t have to invest anything extra to get that boost. At first, I thought it wasn’t working properly and left a bad review. But to my surprise, the team reached out within a couple of hours to help me out. The person I coordinated with was super helpful, explained everything clearly, and assisted me step-by-step with the installation. Their support was top-notch, and I truly appreciate the way they handled it. Big thanks to the team for both the amazing app and the excellent service!

Nitrous Oxide Spec
インド
アプリの使用期間:約1時間