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I run an ecommerce store for an artist, and we've had tremendous success with this app. I would highly recommend this to anyone that is looking for a boost in revenue for their store. I'll also add that the service is unmatched, and Vinayak is always promptly responsive and helpful.
One word of caution to anyone using a Facebook messenger app. Don't use the Brooklyn theme on shopify. Due to Facebook's guidelines any chat box will cover the checkout button on Brooklyn.
Happy Marketing
We have been using it for a few days now and the app looks very promising. It was easy to configure. I had a few questions and the co-founder of the app Vinayak personally helped me with a few settings.
We have 3 Shopify stores and are using various apps both from big and small developers. Our experience is that smaller developers consistently offer a more reasonable pricing and better support. I wish them a success and hope they will be able to maintain this great app at a reasonable price with the same excellent level of support.
I just installed the app and after some tests it works well. The free plan allows to make a first direct contact with customers and to be closer to them, it's essential to build customer loyalty. Possibility to customize the popup and the different tools, simple and intuitive configuration. The support is reactive and helpful, Vinayak personalized a message for me (impossible to do it from the app interface). I would probably opt for the paid plan with retargeting of abandoned shopping carts in a while. Thanks and good luck to the team ;)
I am still in the onboarding phase to integrate Whatsapp for Skinvest but I am already very impressed with the support that I have received from Bitespeed team! Starting with a thorough demo with Junius who cleared out all the doubts for me while being patient. Special appreciation for Aayush for being super patient and clearing out the verification bit for Skinvest. Going forward, I am certain about one thing and that is: customer support is great therefore, things will always be easy with Bitespeed :) Looking forward to working with the team!
Last update: their team apologized and helped me.
the issue is solved.
Thank you again Update from 5 stars to 1 star : they were good when they started but when they grew and updated the app
I requested trial for the biggest plan that has new fetchers was not there when I tried their plan at first ( when it was just 2 plans free and pro ) and I got that replay : '' Our tech team is overloaded right now so would take time to generate a separate trial link for you
11:00 pm '' said by Vinayak I am removing the app as I did not expected that from a team was once helpful ---------------------------------------- Great helpful app! and really supportive team!! they respond right away and make sure there is no issue in the store !
VERY recommended app!!
Pretty Cool Concept that really helps! Remarketing and Preventing Abandon Carts are the most important things I think when doing online ecommerce. Having days of 14 add to carts with only 1 purchase for the whole day is tough. Also a customer that have concerning questions about a item can lead to those visits but no purchases. If you cant answer the customers concerns then why should they order from you? This app actually helps to solve those problems that occur to every new and experience seller. You are able to answer those concerns on live and capture those abandon carts via FB. Their Team actually helps and really likes to find out how they can help and grow your sales. This also includes any ideas you would like to see them create for the existing app. Vinayak also gives great suggestions on using FB ads to grow your business and other helpful reviews of your site to create more conversions. GREAT APP AND TEAM!
I wouldn´t even give this app 1 star. Their app is not working and I have been waiting months. There are so many bugs within their app it´s ridiculous. I have lost so much money waiting for them to fix their app. It is not working. Don´t waist your time editing all fields and forms here - because it´s simply not working. They don´even respond to some of the emails. I have never experienced this before except with one other app provider.
Review from Team Bohairmia – BiteSpeed WhatsApp Marketing
We’ve had an excellent experience using BiteSpeed for our WhatsApp marketing at Team Bohairmia. From day one, the platform has been intuitive, reliable, and incredibly effective in helping us connect with our customers in a more direct and meaningful way.
What really stands out is how seamless it is to create campaigns, automate flows, and personalise messaging at scale. The engagement rates we’ve seen through WhatsApp have far exceeded traditional channels, and BiteSpeed has made it simple to track performance and continuously improve our approach.
The customer support has also been outstanding — responsive, knowledgeable, and genuinely invested in helping us succeed. It feels like we’re working with a partner rather than just a service provider.
Overall, BiteSpeed has become a key part of our marketing strategy, helping us drive stronger relationships, increase conversions, and deliver a better customer experience. We highly recommend it to any business looking to maximise the power of WhatsApp marketing.
— Team Bohairmia
HORRIBLE PEOPLE _ HORRIBLE PRODUCT! Thieves of the first order, take money money then misrepresent funds when you chase and chase and chase to take your own money back!
BEWARE>>>>DO NOT WORK WITH THIS COMPANY!!!!
I never give negative feedback ever....but these people have literally push me to the wall
Great experience - would highly recommend. Special thanks to Aaryaman Kollara for smooth onboarding experience