B: WhatsApp, Voice, SMS & Chat

TL;DR: Use any other tool that doesn't require manual intervention and has open documentation.

UPDATE: From timely communication to radio silence and constant follow-ups. The team has turned into an absolute nightmare. Empty promises of providing documentation, to timely resolutions, no resolution of open issues, no userfriendly documentation/support to allow clients to DIY our own automations and flows. Bitespeed has turned into a bad decision almost immediately after the below review was left. 5 stars turned to 2 star.

The team has been an absolute delight to work with. From helping setup the account, to finding ways to work with our custom applications and requirements to get the best out of the platform.

Support is personal and professional with the Ayush, Manav, Aditya Ashutosh and the rest of the team finding ways to mitigate any breaks with the custom requirements and proactively suggesting fixes and automation scenarios that go beyond the standard platform support expectation.

If you're evaluating multiple platforms, start with them and you'll likely end with them as well.

A great tool for connecting with consumers through various types of channels/platforms. Automated Journeys which need no intervention and works very smoothly.

I was assisted by Mohit and Kaushambhi, and they have been incredible in introducing the platform every step of the way. I truly appreciate how easy and intuitive Bitespeed is to use — it makes managing campaigns effortless. What really sets Bitespeed apart are its well-thought-out customer segments, which make targeting and personalization so much more effective.
Kaushambhi was helpful in suggesting the best market practice which helped us a lot!!
Overall, a great experience with both the team and the platform!

It's been a very positive experience working with Bitespeed. Account set up was easy and support is second to none. We've seen some very good results and I'm very pleased so far. If you're looking to try WhatsApp marketing I recommend them.

Working with Bitespeed has been an absolute delight! Their platform is super intuitive, efficient, and has truly helped us elevate our WhatsApp marketing game.

A special shoutout to Kaushambhi Babbar for her constant support and proactive communication, she’s been exceptional throughout! From onboarding to optimization, she ensured everything ran seamlessly and went above and beyond to help us get the best results.

Highly recommend Bitespeed to any brand looking to build meaningful customer connections through WhatsApp.

We’ve had a great experience with Bitespeed’s WhatsApp API. Their broadcast and abandoned cart campaigns convert really well, and the delivery reattempt feature makes sure our messages actually reach customers. Super reliable and efficient service!

Their support team is awesome — we love Bitespeed’s UI! They also have a unique feature that automatically retries sending WhatsApp messages if they fail the first time.

Really happy with BiteSpeed so far! The app is smooth, easy to use, and integrates perfectly with Shopify. Their support team is quick and helpful, and we’ve seen great results with WhatsApp campaigns and abandoned cart recovery. Highly recommend!

BiteSpeed has simplified our entire WhatsApp automation, from cart recovery to broadcasts. Super easy to set up, great UI, and the support team is always responsive. We’ve seen a clear boost in conversions and repeat orders since using it. Highly recommend!

We’ve been using Bitespeed for a few months now, and it’s been a great experience so far. The platform is super easy to use and works seamlessly with Shopify, which has made managing our customer interactions so much smoother. The team is also incredibly responsive and open to feedback — they’ve been quick to accommodate any specific requests we’ve had. Overall, Bitespeed has been a reliable and supportive partner, and we’re really happy with how well it’s helped streamline our communication and engagement.