Bizrate Customer Feedback
- 定價
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免費
- 評分
- 5.0 (16)
- 開發者
- Bizrate Insights
主要圖片圖庫
收集無上限的顧客回饋、經過驗證的評論及 NPS,以獲得可化為行動的 CX 洞察。
Bizrate Insights 可協助您改善從探索商品到完成訂單的購物體驗。收集來自真實購物者的回饋、經過驗證的評論、NPS 及滿意度資料,以了解顧客購買或離開網站的原因。 我們的 VitalSigns 儀表板和專家洞察可協助您找出摩擦點、改善顧客體驗,並將回饋化為實際行動。此外,我們由 AI 驅動的工具能釐清顧客的開放式評論,讓您更輕鬆地發掘可化為行動的洞察。
- 完整旅程問卷調查:購物者購買的原因、阻止他們購買的因素,以及他們如何找到您
- 經過驗證的評論與評分:收集回饋並同步發布至 Google、Yahoo 和 Bing
- NPS、CSAT 和 CX 趨勢:追蹤滿意度、忠誠度、問題與成效
- 無限制的問卷調查與邀請:收集更多回饋,無回覆數量上限
- 由 AI 驅動的工具:輕鬆找出評論與逐字內容中的熱門問題與主題
含有自動翻譯的文字
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 結帳頁面
- Shopify 管理介面
We have used Bizrate for several years and the feedback we receive from customers has been invaluable. We regularly monitor the results, and it's proven to be a key part of making sure we are delivering the best possible service to our customers. We also get value from the business reviews conducted by the Bizrate team. It's a great way to summarize and highlight an ongoing issue that would have been difficult to figure out on our own.
Bizrate has been an invaluable partner in helping us identify areas where we can improve the checkout experience for our customers. We also greatly appreciate being recognized with the Platinum Circle of Excellence Award, which we believe is in part a reflection of the valuable post-purchase feedback we receive through Bizrate.
We would also like to give a special shout-out to our account manager, Myranda. She is personable, efficient, responsive, and always on point with her follow-ups. She truly makes our experience with Bizrate a pleasure, and we are so grateful to have her as our account manager.
Thank you, Myranda, for all that you do!
Michele helped me with my onboarding, she's amazing to work with. Their app made it extremely easy to setup. We have already had a couple reviews, as a business owner it's important to know where the pain points of your website are and Bizrate makes knowing whats lacking transparent. I highly recommend it.
支援服務
App 支援由 Bizrate Insights 提供。
資源
開發者無法直接以繁體中文提供支援。
開發者
225 High Ridge Road, East Building, Stamford, CT, 06905, US
發布日期
2023年11月21日
資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視顧客資料:
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敏感資料
電子郵件地址、 實體地址
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裝置與活動資料
地理位置、 IP 位址、 瀏覽器與作業系統
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商店擁有人
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檢視與編輯商店資料:
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顧客資料
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過去 60 天內的所有訂單記錄
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