Blackwall Systems AI Chatbot

Blackwall Systems AI Chatbot

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Featured images gallery

AI chatbot assisting a shopper on the storefront.
  • AI chatbot assisting a shopper on the storefront.
  • Knowledge base for store and merchant information.
  • Live support dashboard for shopper conversations
  • AI chatbot assisting a shopper on the storefront.
  • AI chatbot assisting a shopper on the storefront.
  • Knowledge base for store and merchant information.
  • Live support dashboard for shopper conversations

AI customer support for your store. Answer questions, find products, and connect shoppers to staff.

Blackwall AI Chatbot is built around your Shopify store—not generic AI. Use your preferred AI provider with your own API key, while Blackwall combines live product and order data with your knowledge base for store-specific answers, verified product links, recommendations, and order support. AI-powered knowledge optimization finds gaps and improves content, and conversations can move directly to live staff without losing context.

Blackwall AI Chatbot is built around your Shopify store—not generic AI. Use your preferred AI provider with your own API key, while Blackwall combines live product and order data with your knowledge base for store-specific answers, verified product links, recommendations, and order support. AI-powered knowledge optimization finds gaps and improves content, and conversations can move directly to live staff without losing context. more
  • Use your preferred AI provider and model with your own API key.
  • Answer product questions with live Shopify data and verified product links.
  • Build and improve your AI knowledge base with document and corpus analysis.
  • Assist customers with secure, context-aware order lookup and support.
  • Transfer AI conversations to live staff with full conversation context.

Languages

English

Works with

  • Shopify Admin
  • Claude
  • Deepseek
  • Google Gemini
  • Grok
  • N8N
  • OpenAI

Categories

Real-time messaging

Automated responses

Customization

Pricing

Choose the plan that best fits your business.

Free

Free

Monthly

$99 / month

14-day free trial

Annual

$999 / year

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Blackwall Systems.

Resources

Developer

Blackwall Systems

Bridgewater, ME, US

Launched

October 6, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store, custom data

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store page content on a path controlled by the app

  • Edit custom data

    Metaobjects

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