Blockify Fraud Filter, Blocker

Thank you for taking the time to share this and we're truly sorry for the experience and the impact it had on your store.

You're absolutely right. The wording of "Add Non-US Countries" inside a "Block Countries" screen creates a double negative that reads as "block everything that is NOT the US," meaning the US should be safe. We completely understand why you interpreted it that way and honestly, it should have worked exactly as you expected.

The reality is that each rule in our app works independently, so combining "Non-US," "Non-EU," and "Non-AUS" rules ended up blocking all traffic rather than protecting those regions. This is a design and UX problem on our end, and we take full responsibility for the confusion and the lost revenue it caused.

We've already escalated this to our product team to improve so no other merchant has to go through the same experience.

We'd love the opportunity to make this right. We've reached out to you directly via chat and hope you'll give us a chance to show you the app working the way you intended.

Again, we're very sorry. Your feedback is directly driving changes to how we present these rules, and we genuinely appreciate you calling it out.

Thank you so much for the detailed and thoughtful review 🙌

We’re really glad to hear the fraud prevention options have been helpful for your store, especially when it comes to abandoned cart abuse and protecting your CRM from bad emails. Keeping your deliverability strong and preventing fraudulent credit card testing is exactly what we aim to support.

A big thank you as well for mentioning Luis. We’ll be sure to pass your kind words along to him.

We truly appreciate your trust, and if you ever need anything else, we’re always here to help 🚀

Thank you for taking the time to leave such a thoughtful review! 💙

We're really glad to hear that Tracy was able to help you quickly and get the right rule in place to block those bot sessions. We'll be sure to pass your kind words along to her. 😊

We also sincerely appreciate your feedback about Shopify still recording certain sessions. You're absolutely right that this behavior comes from how Shopify handles analytics, and while Blockify Fraud Filter, Blocker app can effectively prevent unwanted visitors from interacting with your store, some session data may still appear in Shopify's reports. We completely understand how that can affect analytics, and we're always exploring new ways to minimize the impact wherever possible.

Thank you again for your honest feedback and for choosing Blockify Fraud Filter, Blocker app. If there's ever anything we can do to improve your experience even further, please don't hesitate to reach out. We'd love the opportunity to earn that fifth star in the future! 🚀

Thank you so much for sharing your experience with us! 💙

We're truly sorry to hear your store was being overwhelmed by bots testing stolen credit cards, but we're delighted that you found Blockify Fraud Filter, Blocker app when you needed it most. 😊

A special thank you for recognizing Anna! We'll be sure to share your wonderful feedback with her. She'll be thrilled to know that her patience, knowledge, and dedication helped you find the right solution based on your store's needs.

We hope Blockify Fraud Filter, Blocker app gives you the protection you're looking for and helps put an end to fraudulent checkouts and unnecessary Klaviyo profile growth. Your trust means a lot to us, and we'll continue working hard to keep your store safe.

Thank you again for choosing Blockify Fraud Filter, Blocker app. If you ever need anything, our team is always just a message away. Wishing you continued success with your business! 🚀

Thank you for sharing your experience 🙌

We understand how stressful malicious credit card attacks can be, especially when they impact your store’s operations. You’re absolutely right to take action. Once this protection feature is turned on, it’s designed to block those fraudulent payment attempts and help keep your business secure.

We’re glad our support team could guide you through it, and we’re confident you’ll start seeing the difference soon. If you notice anything or need further adjustments, we’re always here to help 🚀

Thank you so much for this incredible and detailed review 🙌

We’re truly grateful you took the time to share your experience. Configuring a complex Shopify Markets setup, especially with a dedicated Japan Market and custom redirect behavior, can be quite involved, so we’re really glad we could work closely with you to get everything functioning exactly as needed.

It means a lot to hear that our team’s responsiveness, technical knowledge, and proactive support stood out. From redirect customization to staff access, IP whitelisting, and VPN monitoring, our goal is always to provide complete and reliable protection tailored to each store’s setup.

Your recommendation truly means a lot to the entire Blockify team. Thank you again for your trust and partnership. We’re always here whenever you need us 🚀

Thank you so much for taking the time to share such an amazing review! 💙

We're thrilled to hear that Blockify Fraud Filter, Blocker app helped stop the bot spam orders and made such a meaningful difference for your team. Knowing that it protected your store without creating friction for genuine customers is exactly the outcome we strive for. 😊

It's also wonderful to hear that you found the app easy to configure and reliable in day to day use. Feedback like yours reassures us that we're building solutions that truly help merchants focus on growing their business instead of dealing with fraud.

Your kind words and recommendation mean the world to our entire team. Thank you for trusting Blockify Fraud Filter, Blocker app to protect your store, and please know we're always here if you ever need anything. Wishing you continued success! 🚀

Thank you so much for your thoughtful review! 💙

We're delighted to hear that you've been using the app for over six months and that it has been working well for your store. It's great to know you found the setup straightforward and that integrating it with other third party apps has helped you gain even more valuable tracking insights. 😊

We're also happy that our support team was able to resolve your issue quickly. Providing fast, reliable assistance is something we take great pride in, and your feedback truly motivates us.

Thank you again for your continued trust and support. We're grateful to be part of your Shopify journey, and if you ever need anything, our team is always here to help! 🚀

Thank you so much for sharing your experience! 🙌

We’re thrilled to hear the Enterprise plan is delivering real value for you, especially when it comes to blocking repeat chargeback offenders. Stopping a fraudster within minutes of adding the checkout blocker is exactly the kind of protection we aim to provide.

A big thank you for highlighting Lynn as well, we’ll be sure to pass along your kind words to her. She’ll be delighted to hear this!

We truly appreciate your recommendation and your trust in us. If you ever need anything further, we’re always here to help. 🚀

We’re so glad Cam’s friendly, knowledgeable support resolved your issue so quickly. Thank you for the 5-star review, Adora Fine Jewelry, and please reach out if we can help with anything else!