Blockify Fraud Filter, Blocker
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Vivian was extremely helpful and knowledgeable. She helped us mitigate bot orders and gave us a lot of great insight and information on how best to set up our site. Highly recommend their support team.
Thank you, Tuel Skincare! We’re delighted to hear Vivian was so helpful in mitigating bot orders and sharing valuable setup insights. We’ll be sure to pass along your kind words. 🙌 If you ever need anything, we’re always here to help 🚀
Top Service! Great Support from Margaret. Thanks
Thank you for the 5-star review, DopeThreads! We’re delighted Margaret could provide such great support. We’re always here if you need anything else 🚀
Amazing customer service, very helpful in assisting with setting up rules to block fraudulent attempts.
Thank you so much for your feedback! We’re glad our team could help you set up rules to block fraudulent attempts. We truly appreciate your support and are always here if you need anything else 🚀
The Enterprise plan is worth the money if you are trying to block anyone who has filed chargebacks. I've used their customer service chat for assistance and worked with Lynn who was amazing. I highly recommend this app. Within minutes of adding the checkout blocker, it caught the fraudster I've been having an issue with.
Thank you so much for sharing your experience! 🙌
We’re thrilled to hear the Enterprise plan is delivering real value for you, especially when it comes to blocking repeat chargeback offenders. Stopping a fraudster within minutes of adding the checkout blocker is exactly the kind of protection we aim to provide.
A big thank you for highlighting Lynn as well, we’ll be sure to pass along your kind words to her. She’ll be delighted to hear this!
We truly appreciate your recommendation and your trust in us. If you ever need anything further, we’re always here to help. 🚀
Helpdesk was fast and helpful. Set up is very straighforward.
Thank you so much for your kind feedback 🙌
We’re glad to hear our helpdesk was fast and helpful, and that the setup felt very straightforward. We always aim to make getting started as smooth and simple as possible.
If you ever need anything else, we’re always here and happy to help 🚀
Excellent app, very useful for protecting my store, with fast and friendly customer support.
Thank you so much for your wonderful feedback 🙌
We’re thrilled to hear that you find the app excellent and useful for protecting your store. It’s also great to know our customer support was fast and friendly.
Your support means a lot to us. If you ever need anything else or want help fine-tuning your protection settings, we’re always here and happy to help 🚀
My site is experiencing a card-testing attack. I don't understand the tech language so I tried the chat option. Anna was extremely helpful in guiding me step by step. I'm hoping the recommendations she made will stop the attack. Fingers crossed!
Thank you so much for sharing your experience 🙌
We’re sorry to hear your site has been dealing with a card-testing attack, but we’re glad Anna was able to guide you step by step and make the technical details easier to follow. We know how stressful these situations can be, and our team is always here to help you protect your store.
We truly hope the recommended settings help stop the attack. If you notice anything else or need further adjustments, please don’t hesitate to reach out, we’re here to support you 🚀
Good support and has helped reduce bots hitting my website.
Thank you so much for your kind feedback 🙌
We’re glad to hear our support has been helpful and that the app is helping reduce bots hitting your website. Keeping your store protected and running smoothly is exactly what we aim for.
If you ever need anything else or want help fine-tuning your settings, we’re always here and happy to support you 🚀
Very Helpful when we were getting set up. They could test if everything was working, and walked us through using the application.
Thank you so much for your kind feedback 🙌
We’re glad to hear our team was very helpful during your setup and able to test everything to make sure it was working properly. It’s great to know they could also walk you through using the application and help you feel confident getting started.
If you ever need anything else, we’re always here and happy to help 🚀
Had a concern about the level of bot activity. Sophia gave me some good info and tips. Most importantly she confirmed that our approach and setting were broadly correct.
Thank you so much for your thoughtful feedback 🙌
We’re glad to hear Sophia was able to provide helpful information and tips regarding the bot activity concerns. It’s great to know she could also confirm that your current approach and settings are broadly correct, giving you more confidence in your setup.
We truly appreciate your trust. If you ever need help reviewing or fine-tuning your protection settings, we’re always here and happy to support you 🚀
