Blockify Fraud Filter, Blocker
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The app is blocking so many other apps from my website, and we just can not fix it. We tried to contact you for so long, but no luck. Would love to change this review to 5 stars, but for now it looks impossible.
Hi there, we’re truly sorry you’ve had to deal with this, especially after trying for so long to reach us. We understand how disruptive it is when an app interferes with other apps on your Shopify store, and this isn’t the experience we want for you.
We’ve carefully checked our support inbox but we still can’t find your earlier message. The last conversation we have on file is from December, so we’ve reached out to you again to get a few details and properly investigate what’s happening on your store. I hope you can give us another chance, we’ll prioritize this and work with you until it’s resolved.
We really appreciate the chance to make this right.
Best regards,
Kaylee - Customer Support Leader at Blockify Team
SO far good. excellent support from Vivian. Thank you very much
Thank you so much for your kind feedback! 🙌
We’re glad to hear everything is going well so far and that Vivian provided excellent support. We’ll be sure to share your thanks with her! 😊
If you ever need anything else, we’re always here to help. 🚀
I downloaded this app mainly to block certain unwanted bot traffic from accessing my store. So far, it has successfully blocked visitors from the specific regions I set up, which is a good start. However, I am still observing whether it can effectively stop automated bot programs in the long term. Overall, the initial experience is positive, but I need more time to fully evaluate its performance against bots.
Thank you so much for sharing such a detailed and thoughtful review! 😊🌟
We’re glad to hear Blockify Fraud Filter, Blocker has successfully blocked visitors from the specific regions you configured — that’s a great first step in protecting your store. We completely understand wanting to monitor long-term performance against automated bot programs, and that’s absolutely reasonable 💙
Please feel free to keep observing over the next few days, and if you’d like help optimizing rules for stronger bot detection, our team is always happy to assist. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re here whenever you need support! 🙌🚀
Best support, Quick response .Thank You team
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker App 😊 We're thrilled to hear you had such a positive experience with our support team. Providing quick responses and helpful assistance is something we truly care about, so your appreciation means a lot to us. Thank you for your trust and support 💙🚀
Great app. Great team with quick response. I recommend!
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker App 😊 We're delighted to hear you're enjoying the app and had a great experience with our team. Quick and helpful support is something we take pride in, so your recommendation truly means a lot to us. Thank you for your trust and support — we're always here whenever you need us 🚀💙
great support from Anna... not sure how it works yet though, im on my trial
Thank you so much for your feedback on Blockify Fraud Filter, Blocker app 😊 We're delighted to hear that Anna provided great support and helped you get started with the app. Since you're still in the trial period, we completely understand that you're still exploring how everything works. Don't hesitate to reach out whenever you have questions — our team is always happy to help you get the most out of the app and make sure it's configured properly for your store 🚀💙
I have been struggling for 3 months trying to figure out why Ashburn Virginia bots continued to hammer my website. I had them location blocked and still they continued to get in. I have been exporting Ashburn ip addresses and manually blocking them (like 6k ip's) and that would slow them down for a week or so but they would just get new ip's so never stopped them. I tried chatting with support several times but it was never put together why this was happening - other than I had the United States whitelisted (which overrides all blocks lists) and every time i turned that whitelisting off all of my US customers got blocked! Well today I got Florence in the help chat. She dug deep into my issue and figured out that I had blocked all Non-EU countries. That would include the US of course! With Florence's help I was able to get the settings I had wrong fixed and now my US whitelist can be turned off and will no longer override my location block of Ashburn Virginia! Thank you Florence!
Thank you so much for sharing this! 🙌
We know how frustrating that must have been, and we’re so glad Florence was able to pinpoint the conflicting settings and get everything configured correctly.
We’ll pass along your kind words to her and we’re always here if you need anything else! 🚀
Excellent. I had not understood the importance of blocking bad traffic. My conversion rate was 0.18% but when I manually removed all the undesired traffic, the conversion rate was 2%. This was stopping Google from optimising correctly as I had a high bounce rate etc.... Florence helped me set up my filters in minutes. Super helpful. Thank you.
Thank you so much for sharing your experience! 😊🌟
We’re really glad you noticed the impact of removing bad traffic — bot visits and unwanted sessions can definitely affect bounce rate and ad optimization. It’s great to hear Florence could help you set up the filters quickly and make everything clear 💙
We’re happy Blockify Fraud Filter, Blocker is now helping your store’s data stay cleaner and more accurate. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here if you need any support! 🙌🚀
great support and a useful app thanks
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker app 😊 We're delighted to hear you're finding the app useful and that you had a great experience with our support team. Your support means a lot to us, and we'll continue working hard to provide both reliable protection and helpful assistance whenever you need it 🚀💙
Great app and great support just getting starters but everything is working perfectly
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker app 😊 We're thrilled to hear that your experience has been great so far and that everything is working perfectly right from the start. It's also fantastic to know our support team could help along the way. We truly appreciate your support and look forward to being part of your store's growth journey 🚀💙
