Blockify Fraud Filter, Blocker
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Tracy was very professional, kind, and quick to answer some of my questions about usage and analytics.
Thank you so much for your kind feedback! 😊
We’re delighted to hear that Tracy was professional, kind, and quick in answering your questions about usage and analytics. That’s exactly the level of support we aim to provide.
We’ll be sure to pass along your appreciation to her and we’re always here if you need anything else! 🚀
very very helpful and refreshing to talk to a human not AI
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker app 😊 We're truly happy to hear you found our support helpful and enjoyed speaking with a real person. We believe that personal, human support can make a big difference, and we're glad we could provide the assistance you needed. Your support means a lot to our team 💙🚀
louis was amazing. I've never seen customer service like this to set up an app. I will trust anything this company has. They want you to succeed and help you accomplish this immediatly. I had 600+ bot attacks. Wasted 10 hours of manpower today. So far so good on stopping them. I needed to upgrade to enterprise for $19.99 a month. Well worth it. Great work Louis.
Thank you so much for sharing your experience! 😊🌟
We’re really sorry to hear about the heavy bot attacks you went through, but we’re glad Blockify Fraud Filter, Blocker is already helping you get things under control. Louis will be very happy to know his support made such a difference and helped you set everything up quickly 💙
Your trust truly means a lot to our team, and we’ll keep doing our best to support your store and keep unwanted traffic away. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here whenever you need assistance! 🙌🚀
I thought the app was not blocking traffic and then opened up the chat with Niel and he walked me through the process and set up and explained the way shopify displays the traffic and that visitors get blocked after entering the site.
i will be keeping an eye for the next couple of days and see how everything works out. Im specially excited about the abandonded checkout feature they are rolling out.
Really glad for the quick assistance (they responded right away when i opened up the chat)
Thank you so much for sharing your experience! 😊🌟
We’re glad Niel could walk you through the setup and clarify how the traffic and blocking behavior works. Sometimes the way Shopify reports visits can be a bit confusing at first, so we’re happy the explanation helped and that you received quick assistance right when you opened the chat 💙
We hope everything continues running smoothly over the next few days, and we’re excited for you to try the upcoming abandoned checkout feature in Blockify Fraud Filter, Blocker as well 🚀
Thanks again for choosing Blockify Fraud Filter, Blocker — feel free to reach out anytime if you have more questions! 🙌
So far so good, customer service is excellent in helping me get the app set up with custom rules for my store after it was attacked by bots placing fraudulent orders. Recommend to help protect your store from fraudulent orders!
Thank you so much for sharing your experience! 😊🌟
We’re glad to hear the setup went smoothly and that our team could help you create custom rules after the bot attack and fraudulent orders. Helping merchants secure their stores is exactly what Blockify Fraud Filter, Blocker is designed for, so your recommendation truly means a lot to us 💙
Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here if you need any further support! 🙌🚀
Very easy to set-up with great support. It started blocking the bots immediately. The analytics are great and show where your sessions are coming from including the IP address, how many sessions were blocked, high vs. low risk etc.
Thank you so much for the detailed feedback! 😊🌟
We’re really happy to hear Blockify Fraud Filter, Blocker was easy to set up and started blocking bots right away. It’s great to know the analytics, including IP insights and risk levels, are helpful for understanding and protecting your store traffic 💙
Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here if you need any assistance! 🙌🚀
Esther was very helpful! Thank you!
Thank you so much! 😊
We’re so glad Esther was able to help you, we’ll be sure to pass along your thanks to her! If you ever need anything else, we’re always here for you. 🚀
Hana's customer service was so efficient and useful.
Thank you so much for your kind words! 😊
We’re thrilled to hear that Hana’s support was efficient and helpful. We’ll be sure to share your feedback with her, she’ll really appreciate it!
If you ever need anything else, we’re always here to help. 🚀
Just installed the app and it works good so far. We will monitor it in the next few days.
Thank you for giving the app a try! 🙌
We’re glad to hear it’s working well so far. Definitely keep monitoring over the next few days, and if you notice anything or have questions, we’re here to help right away.
Appreciate you having us on your store! 🚀
Great app and very helpful support team. Quick responses, clear explanations, and useful guidance for improving store protection. Highly recommended!
Thank you so much for the fantastic review! 🙌
We’re thrilled to hear you’re enjoying the app and that our support team has been quick, clear, and helpful. Providing practical guidance to strengthen your store protection is exactly what we aim for.
Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help! 🚀
