Blockify Fraud Filter, Blocker
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The application is very intuitive and meets my expectations at the moment. What I can say above all is that the support is very available and efficient, even at unconventional hours. Special thanks to Andy!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Works fine so far! I've been testing it for a few hours, trying to block some country codes then use VPN on my mobile to browse from those countries and it seems like it works fine! Hopefully it will stay the same!
Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.
Bedankt voor uw tijd om deze beoordeling achter te laten. We waarderen de kans om onze klanten te ondersteunen met uitstekende ervaringen, dus uw feedback is zo'n geweldige motivatie voor ons om uitstekende services te bieden!
I absolutely love this app. I have been using it for 2 years, and always will. I had a question about something, and the agent was very pleasant to deal with and helped to resolve my issue quickly. I would HIGHLY recommend.
I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
So far so good. Helping to block countries that have no business on my site and also the countless data center bots that troll my site and skew my traffic numbers and hurt my site performance. Had a question and it was answered quickly. Thank you.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
So far the app works well, and Tracy was helpful in answering my questions. Just in one say sucks that all VPNs get blocked because not everyone who uses them are out to do bad things. But it's probably hard to detect if a VPN will be malicious so that's why they just block all of them.
Hi, it’s great to hear that you had a positive experience with Omega’s Blockify - IP Block app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. And thank you for your feedback, we will do our best to bring more features and develop the app in the near future.
Installed it and had an initial hiccup but Malak in support took a look and now we appear to be good to go. It's a shame I've had to install it to block a whole country, but some very bad actors there are constantly trying to place dodgy orders. Hopefully this will stop them from doing so.
Hi NSE Imports,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Malak to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.
Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev.
Please let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
I recommend this app because
1. It covers all business scenarios.
2. Easy to integrate.
3. Simple to understand and use.
4. No much technical expertise required.
5. Most important is the support team. They are very supportive and attentive.
quick in response and provides effective solution to requirements/challenges.
I would like to thanks Joyce for helping me to address my issue in quick and effective way.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!