Blockify Fraud Filter, Blocker
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We have only used this application for a short time, but the potential to identify and correct fraud is great. Also, the support was very helpful when asking questions about blocking and allowing sessions based on Country Location.
Thank you so much for the thoughtful review! 😊
We’re glad to hear that even in a short time, Blockify Fraud Filter, Blocker app is already showing strong potential for fraud prevention on your store. It’s great to know our support team could assist you clearly with country-based session rules — we're always here to help fine-tune your protection! 🔐🌍💬
The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend
Thank you so much for the detailed and thoughtful review! 😊
We’re thrilled to hear that the setup for Blockify Fraud Filter, Blocker app was easy and straightforward for you. It’s great to know our support team was kind, proactive, and thorough in testing IPs to ensure everything worked smoothly. Your recommendation means the world to us — we're always here if you need anything! 🔐💬🙌
I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me.
Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them:
"Hi there,
This is Joyce from the Blockify support team..
Thanks again for your patience while we looked into the orders you mentioned.
After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that:
The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session.
The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics.
We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent.
Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you.
Warm regards,
Joyce
Blockify Support Team"
Deleted it immediately!
Hi there,
Thank you for taking the time to share your experience — even though it's difficult to hear, we truly appreciate your honesty.
We're deeply sorry that Blockify didn't deliver the protection you were hoping for, especially when you installed it specifically to manage increasing bot traffic. We understand how disappointing and even alarming it must have felt to see unwanted orders continue to come through, and then find that they weren’t even recorded in the app's activity log. That’s not the experience we aim to deliver, and we sincerely apologize for the frustration and inconvenience this caused you.
We know a simple apology isn’t enough, which is why our Product Manager has already reached out to you directly via email. We’re hoping to better understand your store’s setup, walk through what happened, and see if there’s any way we can provide a better solution moving forward — whether that’s through additional features, a more tailored configuration, or simply learning how we can improve.
We genuinely care about our users, and your feedback is not being taken lightly. It’s helping us refine our product, and we’d be grateful for the opportunity to turn this situation around and support you properly.
Thank you again for trying Blockify. We know your trust is earned, and we hope you’ll consider giving us a second chance.
Warm regards,
The Blockify Team
We’ve been using this plugin for quite a while, and it really solved the issues we were facing. The blocking rules are easy to set up and customer service is excellent.
Thank you so much for your continued trust and support! 🙏 We're thrilled to hear that Blockify Fraud Filter, Blocker app has helped solve the issues you were facing and that setting up the blocking rules was a breeze 🛡️✨
Our team is always here to provide excellent support, so don’t hesitate to reach out if you ever need anything. Thanks again for sticking with us — we’re grateful to be part of your store’s protection! 💙🚀
Blockify has been a game-changer for our business. Since installing it, we've seen a massive drop in fraudulent orders and suspicious activity. The app is incredibly easy to set up and gives us full control over which customers or IP addresses to block based on custom rules. It also helps reduce chargebacks, saving us both time and money.
🌟 Thank you for the fantastic feedback! We're thrilled to hear that Blockify has been a game-changer for your business! 😊 It's great to know it's helping reduce fraudulent orders and chargebacks. If you have any questions or need further assistance, we're always here to help! 👍
The app have a lot of features to protect your website, very good insights and analytics. Great customer service with online chat quick response.
The one feature that they dont have is to block bots from creating abandoned carts, and as I understand it's a shopify issue that preventing 3rd parties app from interfering with the checkout page!
🌟 Thank you for your thoughtful feedback! We're glad you appreciate the features and insights our app provides, as well as our quick customer service. 😊 We understand the challenge with blocking bots at the checkout page due to Shopify's limitations. Your input is valuable, and we’ll continue to advocate for improvements. If you have any other suggestions or need assistance, feel free to reach out! 👍
Our store gets so much bot traffic from Ashburn, VA, not to mention the international bots that we know aren't real shoppers (we have a USA only delivery radius, no international sales.)
This tool seems to catch a lot of that traffic and block it.
Hopefully this will improve our analytics about our true customer browsing sessions, in addition to hindering the copycat site stealers that have scraped our digital assets in the past.
Thank you so much for sharing your experience! 🙏
We’re really glad to hear that Blockify Fraud Filter, Blocker app is helping you tackle that frustrating bot traffic from places like Ashburn, VA and beyond 🛡️🤖. It's awesome to know the tool is already catching unwanted traffic and helping protect your store from scrapers and fake sessions.
Improving the accuracy of your analytics and shielding your brand are exactly the kind of results we aim for. Thanks again for trusting Blockify — we’re always here if you need support! 💙🚀
Blockify has been a great tool for protecting my store. It lets me easily block suspicious IPs, countries, and bots, and even catches VPN and proxy users. The visitor tracking and fraud filters are really helpful, and I love that it auto-cancels risky orders. Plus, their customer service is super responsive. Definitely recommend it if you're looking to cut down on fraud.
Thank you so much for the amazing review! 😊 We're thrilled that Blockify Fraud Filter, Blocker is helping you protect your store effectively — from blocking suspicious activity to auto-cancelling risky orders 🛡️🚫. It's awesome to hear that the visitor tracking and fraud filters are making a real difference, and that our support team has been responsive and helpful 💬✨.
Thanks again for the recommendation — we’re proud to be part of your store’s security setup! 🚀💙
The setup process was incredibly straightforward, making it easy to get started. Their support team is top-notch—always ready to assist with any questions or concerns. Most importantly, I feel a lot more secure knowing that my site is well protected. Highly recommend Blockify to anyone looking for reliable website protection!
Thank you for your glowing 5-star review! We're thrilled to hear that the setup process was smooth and that our support team has been able to assist you effectively. 😊💖 Knowing that you feel secure with Blockify protecting your site means the world to us. Thank you for recommending us—it truly means a lot! 🙌✨
Blockify has been a solid addition to my Shopify store. It’s straightforward to set up and offers the control I need to keep my site secure. The ability to block high-risk visitors, VPNs, and unwanted traffic has definitely helped reduce spam and improve site performance. I appreciate the clear analytics and responsive support, which have made managing access much easier. Overall, a practical tool for keeping things in check without over-complicating the process.
🌟 Thank you so much for your detailed and wonderful feedback! We're delighted to hear that Blockify has been a solid addition to your Shopify store and that the setup process was straightforward. It's great to know the controls for blocking high-risk visitors and unwanted traffic have helped reduce spam and boost your site’s performance. We're also glad the clear analytics and responsive support have made managing access easier for you. Thanks for trusting us to keep things practical and effective—your support means a lot! 🙌💙
