Blockify Fraud Filter, Blocker

Blockify Fraud Filter, Blocker

Avis (1 814)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 27 octobre 2020

I absolutely love this app. I have been using it for 2 years, and always will. I had a question about something, and the agent was very pleasant to deal with and helped to resolve my issue quickly. I would HIGHLY recommend.

GlamourEyesByChar
Canada
Environ un an d’utilisation de l’application
3 janvier 2023

I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!

Not Just Frames
États-Unis
Environ 20 heures d’utilisation de l’application
Blockify a répondu 3 janvier 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

1 août 2022

So far so good. Helping to block countries that have no business on my site and also the countless data center bots that troll my site and skew my traffic numbers and hurt my site performance. Had a question and it was answered quickly. Thank you.

Blue Stone River
États-Unis
5 jours d’utilisation de l’application
Blockify a répondu 2 août 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

9 février 2023

So far the app works well, and Tracy was helpful in answering my questions. Just in one say sucks that all VPNs get blocked because not everyone who uses them are out to do bad things. But it's probably hard to detect if a VPN will be malicious so that's why they just block all of them.

Tabby Cat Coffee Company
États-Unis
11 jours d’utilisation de l’application
Blockify a répondu 9 février 2023

Hi, it’s great to hear that you had a positive experience with Omega’s Blockify - IP Block app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. And thank you for your feedback, we will do our best to bring more features and develop the app in the near future.

21 janvier 2022

Installed it and had an initial hiccup but Malak in support took a look and now we appear to be good to go. It's a shame I've had to install it to block a whole country, but some very bad actors there are constantly trying to place dodgy orders. Hopefully this will stop them from doing so.

NSE Imports
Royaume-Uni
2 jours d’utilisation de l’application
Blockify a répondu 25 janvier 2022

Hi NSE Imports,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Malak to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

19 octobre 2022

I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.

peaceofhome.se
Suède
9 jours d’utilisation de l’application
Blockify a répondu 19 octobre 2022

Hello,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev.
Please let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

7 février 2023

I recommend this app because
1. It covers all business scenarios.
2. Easy to integrate.
3. Simple to understand and use.
4. No much technical expertise required.
5. Most important is the support team. They are very supportive and attentive.
quick in response and provides effective solution to requirements/challenges.

I would like to thanks Joyce for helping me to address my issue in quick and effective way.

J'evar
États-Unis
11 jours d’utilisation de l’application
Blockify a répondu 8 février 2023

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Modifié le 7 février 2023

Super fast customer help! I installed the app but was having difficulties figuring out a particular feature. The team responded within a minute or two of me sending them a message, and immediately helped clear the error that was happening on the backend. If you're like me, the ability to get fast, reliable help with an App is one of my highest concerns when purchasing an App. And this App definitely meets that with 5 stars.

grace + hudson
États-Unis
Environ une heure d’utilisation de l’application
Blockify a répondu 7 février 2023

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

6 avril 2023

The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products).

When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.

Sheet Music Now
États-Unis
28 jours d’utilisation de l’application
Blockify a répondu 6 avril 2023

Hi,

Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.

I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused.

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat contact@omegatheme.com

Thank you,
The Omega team.

29 janvier 2023

The onboarding experience was great. Tracy was super helpful this morning on getting everything set up for me (on her first day back from Lunar New Year holidays). She walked me through the best features in the app to cater to my specific conern. I can see how the app is blocking VPN visitors immediately to my store which should help our problem. The last 2 weeks we have had an influx of fake orders on our 2 websites which were causing a lot of issues to our business so Im hoping the app will help resolve this for us. Will monitor it over the coming days.

Cullen Wayne
Philippines
36 minutes d’utilisation de l’application
Blockify a répondu 31 janvier 2023

We’d like to thank you again for taking the time to write this review of our Blockify - IP Block app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.