Blockify Fraud Filter, Blocker
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Tracy was very professional, kind, and quick to answer some of my questions about usage and analytics.
Thank you so much for your kind feedback! 😊
We’re delighted to hear that Tracy was professional, kind, and quick in answering your questions about usage and analytics. That’s exactly the level of support we aim to provide.
We’ll be sure to pass along your appreciation to her and we’re always here if you need anything else! 🚀
This app has been amazing in automatically eliminating bot fraud issues from our site. Their customer service department is extremely helpful with answering our questions, and quickly resolving any issues we may be experiencing. Highly recommend Blockify!
Thank you so much for sharing this amazing feedback 😊
We’re truly happy to hear that Blockify Fraud Filter, Blocker app has been effective in automatically eliminating bot fraud issues on your site. Helping merchants stay protected from bot attacks is exactly what Blockify is built for, so it’s great to know it’s making a real difference for your business 🛡️🤖✨
We’re also glad to hear that our customer service team has been helpful and quick in resolving any issues or questions you had. Your strong recommendation means a lot to us and motivates the entire team to keep improving Blockify Fraud Filter, Blocker app. If you ever need further support, we’re always here to help 🚀💙
It is very helpful for me, I was attacked by the robot, the robot has been sending me subscription emails, they helped me, improved my shop to avoid being attacked by the robot, it is very good software, you can rest assured to use.
Thank you so much for sharing your experience 😊
We’re really glad to hear that Blockify Fraud Filter, Blocker app was able to help you stop the bot attacks and prevent those unwanted subscription emails. Bot traffic can be very stressful for store owners, so it’s great to know our team could assist you in improving your shop’s protection and keeping everything under control 🛡️🤖✨
Your trust and recommendation truly mean a lot to us. If you ever need further support or want to strengthen your setup even more with Blockify Fraud Filter, Blocker app, please feel free to reach out anytime. We’re always here to help and protect your store 🚀💙
Esther was very helpful! Thank you!
Thank you so much! 😊
We’re so glad Esther was able to help you, we’ll be sure to pass along your thanks to her! If you ever need anything else, we’re always here for you. 🚀
Hana's customer service was so efficient and useful.
Thank you so much for your kind words! 😊
We’re thrilled to hear that Hana’s support was efficient and helpful. We’ll be sure to share your feedback with her, she’ll really appreciate it!
If you ever need anything else, we’re always here to help. 🚀
Just installed the app and it works good so far. We will monitor it in the next few days.
Thank you for giving the app a try! 🙌
We’re glad to hear it’s working well so far. Definitely keep monitoring over the next few days, and if you notice anything or have questions, we’re here to help right away.
Appreciate you having us on your store! 🚀
Great app and very helpful support team. Quick responses, clear explanations, and useful guidance for improving store protection. Highly recommended!
Thank you so much for the fantastic review! 🙌
We’re thrilled to hear you’re enjoying the app and that our support team has been quick, clear, and helpful. Providing practical guidance to strengthen your store protection is exactly what we aim for.
Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help! 🚀
very very helpful and refreshing to talk to a human not AI
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker app 😊 We're truly happy to hear you found our support helpful and enjoyed speaking with a real person. We believe that personal, human support can make a big difference, and we're glad we could provide the assistance you needed. Your support means a lot to our team 💙🚀
Just set up the app and within minutes it's blocked over 10 users. The best app support I've received to date, Florence was quick to answer all my questions and give guidance on setup. Goodbye bots and bad traffic!
That’s an awesome result already 😄
We’re really glad to hear that Blockify Fraud Filter, Blocker app started blocking bad traffic within minutes of setup. Seeing immediate impact like that is exactly what we want merchants to experience.
Big thanks for calling out Florence as well 💙 Her quick answers and clear guidance during setup truly make a difference. Goodbye bots indeed, and welcome to a much cleaner, safer store 🚀🔒
The set up was simple and the customer service is excellent. They checked my set up and made a suggestion that helps with bots. So far it’s working well.
Update: I removed it, it was blocking all my traffic and marking it as fraud, even after I adjusted my settings.
Hi there,
Thank you so much for taking the time to share this update with us.
We’re really sorry to hear that after some time, the app ended up blocking your traffic and marking it as fraud, even after you adjusted the settings. That’s definitely not the experience we want you to have, and we truly understand how frustrating this can be.
From what you described, it sounds like the protection rules may have been a bit too strict for your traffic pattern. In many cases, this can be fine-tuned further to avoid false positives while still keeping bots under control.
If you’re open to it, we’d really appreciate the chance to take another look at your setup together and help adjust it properly for your store. Please feel free to reinstall the app and reply directly to our direct support email so we can help you review the setup and fine-tune the settings again. If you notice any issue at all, don’t hesitate to reach out to us at support@omegatheme.com, our team will be more than happy to assist and make sure everything works smoothly for you.
Thank you again for your honest feedback. It truly helps us improve.