Blockify Fraud Filter, Blocker
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Great app! The features are very effective and easy to use — they really help filter out unwanted traffic. The customer support is outstanding, super responsive, and genuinely helpful. Highly recommended for anyone looking to protect their store.
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you’re enjoying the app’s features and finding them effective in filtering unwanted traffic. 😊 It’s wonderful to know that our customer support team provided outstanding, responsive, and helpful service. Your recommendation truly means a lot to us! If you ever need further assistance, we’re always here to help. 🙌✨
I have no knowledge of this topic, and they have been super helpful so far. The app also helped me with fraudulent orders that I have been receiving. I totally recommend.
Thank you so much for your kind words and recommendation! 🌟 We’re thrilled to hear that the app has been helpful in addressing fraudulent orders and that our team was able to assist you along the way. 😊 Your satisfaction means the world to us, and we’re always here if you need further help. Thanks again for your support! 🙌✨
The app seems great but the reason why I did not give it 5 stars is because it cannot block a person's name, which is what I really need. Other than that, I like it. The customer service that they provide is helpful too. I'm hoping that they will work on a way to block a person's name and if that happens, the app will be perfect.
Thank you so much for your thoughtful feedback and for sharing your experience with the app! 🌟 We’re glad to hear that you like the app and found our customer service helpful. 😊
We completely understand your need for the ability to block a person’s name, and we truly appreciate you bringing this up. Unfortunately, detecting a customer’s name can be challenging, especially if they don’t log in to the store. This is a limitation we’re actively researching, and we’re committed to exploring potential solutions to address this pain point in the future. Your suggestion is incredibly valuable, and we’ll continue working hard to improve the app.
Thank you again for your support and understanding! If you have any other questions or feedback, please don’t hesitate to reach out, we’re always here to help! 🙌✨
10/20 Demi from the Omega support team is outstanding. She provided detailed, well-structured explanations to every question and clearly has deep expertise in this area. Her guidance was thorough, easy to follow, and beginner-friendly. Thanks to her help, my understanding improved significantly, and I’m even more confident that adopting this app was the right decision.!!!!!
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This app is truly amazing, and I honestly regret not using it sooner.
With just one click, it prevents images from being copied, and it’s so easy to block specific countries.
But above all, the customer service is outstanding — they respond immediately and explain everything with great care.
My support representative was Lina, and she provided absolutely excellent service
happy to know this app!!!
Thank you so much for sharing your wonderful experience! 🌟 We're thrilled to hear that you're loving the app and its features, especially the ease of use and functionality like preventing image copying and blocking specific countries. 😊
It’s fantastic to know that Lina provided you with outstanding support, we’ll make sure she gets the recognition she deserves for her excellent service! 💙
We’re so happy you found us, and if there’s ever anything more we can do for you, don’t hesitate to reach out. Thanks for your amazing feedback! 🙌✨
The app seems really good with analytics much deeper than native Shopify. The support was fast and effective when I had questions and needed help. I have not yet had enough time to figure out if it affects natural traffic as some people allude to, but I have also not heavily blocked a lot of incoming visitors i.e. blocking VPN's and the like. So far, it works well, was simply to set up and offered good and friendly service.
Thank you for taking the time to share such a detailed review! 🌟 We're thrilled to hear that you're enjoying the app's deep analytics and that our support team was able to assist you quickly and effectively. 😊 It's great to know the setup process was simple and that you're finding value in the service so far. If you have any further questions or need assistance as you continue to explore the app, don’t hesitate to reach out, we’re always here to help! ✨
The app is working great and helping with the scammy abandoned carts I was seeing on my store. I also requested some help from the support team and Joyce and Hana were wonderful to work with. The response was quick and thorough. I appreciate the help so much!
Thank you so much for your thoughtful review of Blockify Fraud Filter, Blocker app 🌟 We’re so happy to hear the app is helping you manage those scammy abandoned carts effectively. It’s wonderful that Joyce and Hana could assist you quickly and thoroughly—your kind words will make their day 💙 We truly appreciate your trust and will keep working hard to deliver the best experience possible 🚀😊
The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.
Hi there,
Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience with our app and support team. We completely understand how frustrating it must have been when the blocking feature didn’t work as expected, especially while you were trying to protect your store from unwanted traffic.
Our team is continuously improving both the app’s performance and user interface, and your feedback helps us understand where to focus next. If you’re open to it, we’d really appreciate the opportunity to review what happened and make things right — please reach out again via live chat, email us at support@omegatheme.com, or simply reply to the follow-up email our agent sent earlier today.
Thank you again for giving our app a try, and we wish you all the best with your store.
The app is incredibly intuitive and straightforward to use. The support team is outstanding; truly the best experience I’ve had with any Shopify app in my six years on the platform. They’re friendly, knowledgeable, and lightning-fast to respond. What’s more, they take the time to review your setup to ensure everything is fully optimised. Very impressive service all around!
Thank you so much for your incredible 5-star review! 🌟 We're thrilled to hear that you found the app intuitive and easy to use, and we're especially honored by your kind words about our support team. Providing friendly, knowledgeable, and fast assistance is what we strive for, and it means the world to us that we made such a positive impression during your six years on Shopify. If you ever need anything, we're always here to help. Thank you again for your support! 😊✨
The support team was very nice and helpful. They helped me look for a solution that was not only perfect for my situation (blocking spam orders from bots), but also was free. I am happy and will continue using the app, provided that everything works as promised. Thank you Tracy!
Thank you for your wonderful feedback! 😊 We're so glad Tracy could help you find the perfect solution for blocking spam orders, and even better that it was free! 🙌 Your happiness means the world to us, and we're here to ensure everything continues working as promised. If you need assistance in the future, don't hesitate to reach out. Thank you for trusting us! 🚀✨
The support from Blockify has been stellar. This team has gone above and beyond in helping me deal with the bots that are constantly causing problems. I am not very techy and had concerns about the changes needed to keep my website safe and secure. Louis walked me thru the entire process w patience and efficiency.
Lots of options with this app so you can customize based on the needs of your shoppe and try out many different ways to provide yourself w the protection you need. We had to make a few changes and tweak some things as we went bc the road to blocking bots isn't always clear but he had answers and solutions for me along the way as we problem solved.
Honestly, I am very impressed with the team. Quick response time and they aren't in a hurry to end the chat. They take their time and help to problem solve the never ending saga of bots creating abandoned checkouts. I highly recommend this app.
(it is amazing to me that Shopify themselves can't help us sort this out!)
Thanks for everything! Lisa
Wow, Lisa, thank you for such an incredible and detailed review! 😊 We're absolutely thrilled that Louis and the Blockify team could provide the guidance, patience, and expertise needed to tackle the frustrating issue of bots. 🙌 It's great to hear that the app's customization options have been helpful in tailoring the solution to your specific needs.
We understand how overwhelming it can be when you're not super tech-savvy, so it's wonderful to know that Louis was able to walk you through the process step by step and provide solutions along the way. 🚀
Your kind words about our quick response time and dedication to problem-solving truly mean the world to us. Hearing that we've made a positive impact and earned your recommendation is the ultimate reward! 💖
If you ever need further help or tweaks, we're always here for you. Thanks again for trusting us with your shop's security, and we’ll keep working hard to ensure you stay bot-free! 😊✨
